Dispatcher

Dispatcher

First Student is hiring a Dispatcher! At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

$29 - $30/hr Monday - Friday, 6 am - 2:30 pm Full benefits including medical, dental, vision, & 401(k) Paid PTO and holidays Tremendous career advancement opportunities due to a strong presence across North America Positive and rewarding work environment Access to earned wages before payday through Chime MyPay at Work

Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required: 3-5 years' experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.