Senior Analyst Industrial Engineering

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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Industrial Engineer - Workforce Management will be responsible for assisting with the development of engineered labor standards. The individual will be responsible for evaluating, documenting, validating, and updating labor standards for all processes related to store and pharmacy labor.

The ideal candidate will have strong analytical and communication skills. In addition, the individual will work well both independently and as part of a larger team. They will interact with a wide range of process stakeholders and demonstrate a consistent track record of delivering results.

Primary Job Duties & Responsibilities:

Build and maintain labor standards, including time and motion studies, process optimization, and process documentation

Conduct labor audits and time studies to validate and ensure the reasonableness and soundness of all implemented labor standards and update standards for changes in conditions

Assist in the development and implementation of processes and methods for labor forecasting, staffing, modeling performance reporting and tracking, and other ad-hoc reporting as required to support labor management

Partner with teams to facilitate ongoing efficiency improvements

Required Qualifications

• BS in Industrial Engineering or related field or equivalent experience
• 3+ years experience running labor standards in an equivalent capacity (retail labor experience a plus)

• 3+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards
• 3+ years experience using StandardsPro
• 3+ years experience with continuous improvement and capacity planning

Preferred Qualifications

• 5+ years experience running labor standards in an equivalent capacity
• 5+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards
• 5+ years experience using StandardsPro

• 5+ years experience with continuous improvement and capacity planning
• Ability to influence leaders to change thinking
• Masters Degree
• Advanced level skills working with data in Microsoft Excel
• Strong Analytical and Problem-Solving skills
• Proven ability to produce results by working within established timeframes, deadlines, and understanding potential barriers and next steps
• Proven track record of high performance
• Strong interpersonal skills, must communicate effectively with individuals at every level of the organization
• Occasional travel may be required

Education

BS in Industrial Engineering or related field or equivalent experience, Master's Degree preferred.

Pay Range

The typical pay range for this role is:

$43,700.00 - $107,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through View email address on us.edajobs.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.