Human Resources Analyst I/II

Human Resources Analyst

The ideal candidate for the City of Tracy's Human Resources Analyst position is an experienced, well-rounded HR generalist who brings strong skills in a wide range of human resources functions while embodying the Human Resources Department core values. We promote honesty, integrity, and trust by communicating transparently, honoring commitments, and handling sensitive information with professionalism. We focus on customers by delivering exceptional service to employees, applicants, and hiring managers—listening carefully, responding promptly, and striving to exceed expectations. Compassion guides our approach. We listen, acknowledge, and support employees with empathy, recognizing that HR interactions often occur during important moments in an employee's life. We celebrate teamwork by collaborating effectively with colleagues, valuing diverse perspectives, and contributing to a positive, supportive HR environment. The ideal candidate also embraces change and innovation, bringing curiosity, adaptability, and a willingness to improve processes. In recruitment, this candidate manages the full hiring process with accuracy and efficiency—drafting job announcements, screening applicants, coordinating testing and interviews, and ensuring a smooth onboarding experience. They use HRIS and applicant-tracking tools effectively to maintain accurate records and support data-driven decision-making. Beyond recruitment, this candidate supports a wide range of human resources functions, including employee relations, classification and compensation, policy interpretation, compliance, and organizational development. They assist departments with navigating HR policies, help resolve workplace concerns with professionalism and discretion, and contribute to process improvements that strengthen HR operations. Their customer-service mindset ensures employees and supervisors feel supported, informed, and guided through each step of their HR needs. Above all, this candidate reflects the City of Tracy's Human Resources values through their integrity, service mindset, and commitment to supporting a workplace where employees feel informed, respected, and valued.

Under general supervision or general direction, performs complex and varied technical, professional, and confidential work required to administer human resources programs, including recruitment, job analysis and classification, compensation, training and development, employee and labor relations, and risk management; performs research and analysis; provides consulting services to City departments related to all aspects of human resources programs and activities; performs related work as required.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Coordinates and implements recruitment processes for City departments; confers with departments to ascertain departmental needs; coordinates and/or produces recruitment flyers and position announcements; screens resumes and applications; identifies qualified applicants.
• Organizes and administers oral and written examinations and results, including compiling test scores, preparing eligibility lists and candidate information, coordinating and/or conducting interviews, assisting departments in extending job offers, and coordinating follow-up pre-employment testing; monitors the hiring process and/or testing processes to assure adherence to applicable human resources policies.
• Collects and compiles human resources data; prepares or assists in the preparation of monthly, quarterly, and year-end human resources, legal, summary, and technical reports, as directed.
• Conducts salary studies; researches salary and benefit information for use in the collective bargaining process, budget preparation, and cost analysis.
• Assists employees and management with the interpretation and correct application of City policies, procedures, and programs; provides advice and assistance regarding employment issues; investigates employee complaints.
• Coordinates the City's training activities, including identifying training needs, arranging for training presenters, working with trainers to ensure the City's needs and expectations are addressed, securing training sites, developing memos, flyers, emails, and voicemails, and providing visual aides and other materials as necessary; maintains training logs and records of completion.
• Participates in labor contract negotiation processes with assigned bargaining units.
• Conducts personnel and workplace investigations; assists in responding to grievances and administering disciplinary actions; coordinates management referrals to the Employee Assistance Program.
• Plans, organizes, assigns, trains, reviews and evaluates the activities of technical and administrative support staff; conducts performance evaluations; implements discipline procedures as required; maintains discipline and high standards necessary for the efficient and professional operation of the assignment.
• Makes recommendations for the development and revision of human resources documents, procedures, and forms; assists in the development of policies, regulations, and procedures.
• Conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Consults with supervisors regarding personnel related issues, needs, and services; counsels employees on human resources programs, policies, and processes; explains program provisions, procedures, and eligibility requirements; and assists employees with forms and human resources documents.
• Conducts surveys and compiles data on administrative, human resources, and operational problems or issues.
• Provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
• Performs other duties as assigned.

When assigned to risk management:

• Administers risk management programs and activities; coordinates general liability claims; investigates incidents, maintains incident case files, and responds to requests for claim documentation.
• Collects information on incidents and develops incident reports; assesses potential loss exposure and recommends solutions and/or training to mitigate exposure.
• Oversees Workers' Compensation claims; provides recommendations on actions, potential outcome, settlements, and litigation.
• Serves as a point of contact for the Risk Management Authority; responds to deadlines and provides data on risk-related issues such as insurance, property, fleet, employees, and Workers' Compensation.
• Analyze a variety or reports and data to identify trends or areas of exposure and recommends solutions for prevention.

Some knowledge, skills, and abilities may be performed by positions at the entry (I) level in a learning capacity: KNOWLEDGE OF

• Principles, practices, and techniques of human resources administration in a public agency setting, including recruitment and selection, equal employment opportunity, and affirmative action; job analysis and classification; compensation analysis and administration; training and development; employee and labor relations, including negotiations and the interpretation of collective bargaining agreements; and risk management.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Techniques for collecting, interpreting, and reporting complex and technical data and information.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs.
• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Record-keeping principles and procedures.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.

ABILITY TO

• Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances.
• Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations, and individuals.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
• Prepare effective reports, presentation, and outreach materials including recruitment and training materials, staff reports, and a variety of correspondence.
• Plan, organize, and coordinate the work of assigned staff.
• Maintain accurate files and records.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.