Data Integrity Coordinator

Job Description

Job Description

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $26.88 - $28.30 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Data Integrity Coordinator oversees and validates the data entered into the Homeless Management Information System (HMIS) by program staff and dedicated HMIS Specialists. Conducts regular audits to ensure data accuracy, and corrects errors, ensures required monthly and periodic reporting to funder, and generates reports from HMIS data showing program performance. Trains all users of HMIS, assists in program funder audits, internal audits and monitoring visits.

DUTIES AND RESPONSIBILITIES

• - Validates data entered into HMIS from multiple program locations through spot checks and regular audits to assure accuracy of data. Performs data entry to correct identified errors, and when program staff not available.
• Oversees HMIS Specialists and program staff efforts to ensure the database is consistent with hardcopy records and other logs.
• Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support program management and to provided other needed information on request, reviews reports generated by HMIS Specialists
• Ensures HMIS data is uploaded to funder’s database monthly/as required
• Coordinates with program staff to ensure HMIS intake requirements are met
• Subject matter expert on HMIS, trains program staff on database and answers questions relating to the system, oversees professional development of HMIS Specialists.
  • Attends professional conferences and regular meetings with database contractors
  • Coordinates with funder any database updates and reporting requirements
  • Supports any technical and reporting issues related to HMIS system
• Assists with internal and program funder audits and monitoring visits;
• Conducts program performance analysis from HMIS, creates graphic reports and recommendations to Program Manager for continuous improvement efforts
• Other duties as may be required to support program with database and information system expertise.

ESSENTIAL ABILITY ACKNOWLEDGEMENT

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. 

ESSENTIAL DUTIES:

• An essential function of this position requires incumbents to report to the office.
• Validates database entries of HMIS Specialists and program staff, through regular audits and spot checks.
• Monitors accuracy of system reports, verifies database matches hard copy records.
• Creates HMIS reports to support Program Manager, shelter management and case managers
• Coordinates with program staff to ensure data entry is accurate and timely from all locations
• Trains program staff on HMIS, subject matter expert for staff
• Assists program staff with internal and funder audits
• Conducts program analysis, reports to Program Manager
• Other duties as required (subject to change based on the needs of the organization). 

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

• Associate’s Degree or two years of relevant experience.

EXPERIENCE:

• 3-year experience operating/maintaining database

PREFERRED QUALIFICATIONS:

• U.S. Veteran preferred.
• Familiarity with HMIS, Adsystech, and/or Clarity programs
• Experience working with veterans, people in recovery and/or homelessness individuals
• Bilingual preferred (English and Spanish)

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.