MEDICAL CUSTOMER SERVICE REPRESENTATIVE

Siouxland Community Health Center 1021 Nebraska St Sioux City, IA 51105, USA Description Siouxland Community Health Center has an opening for:

MEDICAL CUSTOMER SERVICE REP

1-Full-time (Approximately 40 hours per week) Must be willing to work at all facilities. as needed by management Successful candidate must have solid experience & advanced knowledge of: Previous successful work experience providing exceptional customer service Experience in a medical clinic setting strongly preferred Strong and proficient data entry skills Health insurance knowledge or background a definite plus Bi-lingual Spanish strongly preferred Ability to multi-task and work quickly and efficiently in a stressful environment Successful candidate must be able to perform primary functions of position: Enthusiastically and consistently exhibit exceptional internal and external customer service skills Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed. Meet or exceed collection standards of obtaining patient co-payment Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws. SCHC participates in E-Verify. Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation. Behaviors Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Education High School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ultipro