Diner Server

Diner Server

The diner server greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position. Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.

Required Functions:

Smile and greet customers in a friendly manner as they enter the diner. Provide a fast, friendly, and enjoyable dining experience for all customers. Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business.

Food preparation

Table service, preparing drinks, refills, and taking concise orders.

Preparing To-Go orders

Assisting cook dress sandwiches, include correct condiments with orders.

Keeping a clean and safe work environment

Operate a point-of-sale system adhering to all company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur.

Assure fresh, quality food, and beverages are always available.

Follow uniform, appearance, and dress code policies.

Adhere to the execution of established safety and security policies and procedures.

Complete all diner housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, etc.)

Replenish products and supplies to ensure in-stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-date merchandise from the tables/shelves. Keep the store looking neat and attractive.

Communicate with the Management team regarding customer requests or complaints and any vendor-related concerns. Report all theft and any suspected shoplifting.

Check-in external and internal vendors according to standards and procedures.

Follow all company policies, procedures, and quality standards.

Assume other duties and responsibilities as assigned to accommodate store operational needs.

Represent the company brand by exemplifying its core values.

Qualifications:

Must be at least 18 years of age to be considered for this position.

Ability to Multitask, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift to 50 pounds.

Basic language and mathematical skills.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Willingness to work weekends, nights, and holidays as scheduled.

Must be able to reliably report to work on time, as scheduled.

Required Certifications and Licenses:

It is the responsibility of the server to always maintain a valid State and Parish Certifications and/or Licenses. Must have them with them while on duty and present them to management or official when asked.

The following must be obtained:

Valid State Identification card or driver's license

Copy of Social Security Card