Senior Program Manager

Senior Program Manager

Pay Range $107.11/hr - $111.11/hr

Requirement/Must Have:

• 8+ years of experience in program management, project management, strategy, operations, or related roles.
• Advanced certifications and/or a master’s degree in business administration or a related field.
• Proven experience managing large-scale, cross-functional enterprise programs.
• Strong leadership and stakeholder management skills across technical and non-technical teams.
• Experience working in fast-paced and highly matrixed organizations.
• Excellent communication, presentation, and executive reporting skills.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience with program management tools such as Jira, Box, Smartsheet, Microsoft Project, or similar platforms.
• Ability to manage competing priorities and deliver results under tight deadlines.
• Familiarity with change management and organizational transformation initiatives.
• Familiarity with Salesforce platform & ecosystem.
• Prior management experience in Go-to-Market (GTM) highly preferred.
• Comfortable with ambiguity and able to navigate across departments and teams to achieve logical conclusions.

Responsibilities:

• Lead and manage complex cross-functional programs from initiation through execution and closure.
• Define program scope, objectives, timelines, milestones, and success metrics aligned with organizational goals.
• Partner with executive leadership, business stakeholders, engineering, finance, operations, and other teams to ensure strategic alignment.
• Establish and maintain program governance frameworks, reporting cadence, and communication plans.
• Drive program planning, dependency management, risk mitigation, issue resolution, and change management activities.
• Monitor program performance, track KPIs, and provide executive-level status updates.
• Manage multiple workstreams simultaneously while ensuring priorities remain aligned with business objectives.
• Facilitate decision-making across stakeholders and proactively remove execution roadblocks.
• Ensure resource planning and budget tracking for assigned programs.
• Lead continuous improvement initiatives to optimize processes, tools, and operational efficiency.