Work Study Clerical Student Employee (IT-User Support Services)

Work Study Clerical Student Employee (IT-User Support Services) Please see Special Instructions for more details.

STUDENT MUST HAVE A WORK STUDY AWARD!

During the Fall and Spring, student employees are allowed to work a maximum of 20 hours per week and must be enrolled in 6 or more credit hours. During the Summer, holiday break and spring break student employees are allowed to work a maximum of 25 hours per week. Summer only, students must be enrolled in 3 or more credit hours. Student employees must always maintain a cumulative GPA of 2.0 or higher. *This position may require a background check. Demonstrated ability to maintain strict confidentiality. Position Title Position Title Work Study Clerical Student Employee (IT-User Support Services) Posting Number Posting Number SE0047 Student Employment Type of Position Academic Year Academic Year 2026-2027 Actual Salary Actual Salary $15.00 Semester Semester Spring , Fall, Summer Department Department Client Services Direct Supervisor Phone Direct Supervisor Phone View phone number on click.appcast.io Work Location Work Location Main Campus Duties/Skills Duties/Skills General Administrative Skills, Interpersonal Skills, Organizational Skills, Microsoft Office Skills, Answer Phones, Ability to maintain strict confidentiality, Good Judgement, Good oral and written communication skills, Lab preparation, Equipment distribution and maintenance, Ability to assist students with basic lab procedures and equipment use Qualifications-The student hired for this position should know how to: Effectively Communicate: Student must have effective and clear verbal and written communication (including listening skills). Demonstrate Critical Thinking: Students must engage in critical thinking (problem solving, decision-making, applied knowledge, creativity) to initiate and implement solutions to problems. Participate as a Productive Member of a Team: Student must use teamwork skills (relationship building, interpersonal skills) and become a contributor to the department. Utilize Information & Technology Effectively: Student must have current technology skills (Microsoft Word, Excel, PowerPoint, Internet, Email, etc.) Implement Self-Management Skills: Student must be dependable with strong work habits; able to manage time and priorities, work independently, punctual and operate for the greater good & provide service to all. Cultural Inclusion: Student must demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and value individuals’ differences. Days Needed Times Needed Monday through Friday 7:00AM to 10:00PM Additional Job Duties/Skills/Requirements Additional Job Duties/Skills required: Collaborate with all IT staff to assist students and staff with resolving various IT issues.

• Provide assistance to individuals who visit the help desk in person.
• Provide phone coverage as required.
• Aid in asset management and the deployment of IT assets.
• Utilize Team Dynamix/IT ticketing system.
• Follow and promote help desk best practices.

Skills:

• Ability to work with a diverse staff, to communicate effective with people of varying technical, cultural backgrounds.
• Ability to follow directives from all IT employees as required.

Preferred requirements:

• A strong desire to learn about the field of Information Technology.
• Preference given to students pursuing a degree in IT or a related field such as Computer Science.

Posting Date Posting Date 07/08/2026 Closing Date Supplemental Questions Required fields are indicated with an asterisk (*). * Are you currently enrolled in 6 or more credit hours at Moraine Valley Community College for the fall and/or spring semester? Yes No * Do you currently have an open Code of Conduct case at Moraine Valley Community College? Yes No * If you have attended Moraine Valley for one semester or more, do you have a cumulative GPA of 2.0 or higher? Yes No * Which semester are you applying for? Fall Spring Summer * Do you have work study through financial aid? (Only those students who have been awarded work-study are eligible for work-study student employment positions.) Yes No * If you have been awarded work-study through financial aid, what is your award amount? (Open Ended Question) * Do you have a family member that is employed by Moraine Valley Community College? Yes No * If you do have a family member employed by MVCC, please state their name and department. (Open Ended Question) * Can you provide proof, if hired, that you are eligible to work in the United States? Yes No * Do you now or will you in the future require sponsorship to work in the United States? Yes No * Have you ever been employed at MVCC? Yes No * If you have been previously hired by MVCC, please list date and position held (Open Ended Question) * If you are applying for Summer, are you currently enrolled in 3 or more credit hours during the summer? Yes No Not applying for Summer Semester #J-18808-Ljbffr Moraine Valley Community College