Assistant Store Manager

Assistant Store Manager - Westfield Century City (On-Site)Join the Bold Side of Retail! Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny's core values and service standards.Your Daily AdventuresSupport the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectationsSupport the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team MembersPositively communicates and demonstrates the Brand values, attitude and culture.Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.Establish supportive and productive relationships with all team members, focusing on personal and professional development.Your Toolkit3+ years of experience in a similar retail management role.Required: Fluent in Spanish and EnglishHiring Range$25/hourlyFull benefits packageWhy Choose the Psycho Bunny Life?Group Insurance coverage, including health, dental, and vision401K, which includes a generous matchAn Employee/Family Assistance Program2 weeks of vacation & additional paid time offSweet discount on the coolest fitsRoom to grow in a rapidly expanding brandSurrounded by smart and passionate peopleReady to Set a Bold Standard?Apply now to join and show us what makes you uniquely bold!Diversity & InclusionPsycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.We thank all applicants; however, only those selected for an interview will be contacted.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.