PT Customer Service Representative

Part‑Time: Starting at $11 per hour. Full‑Time: Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date. At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience. Benefits Growth opportunities – over 90% of our management team started as an entry‑level team member. Competitive pay and hourly increases as described above. Shift‑differential pay for select shifts. PTO for all employees. Employee Assistance Program. Free employee Black Card Membership. Responsibilities Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional judgement‑free member experience. Answer phones in a friendly manner using information script. Greet members, sign up and tour new members, and log amenities. Respond to member questions and concerns in a timely and professional manner. Process beverage or merchandise purchases through the point‑of‑sale system. Promote our unique fitness instruction classes (View email address on click.appcast.io) to our active members and new members. Provide a clean, sanitized and safe club environment. #J-18808-Ljbffr