Persistent Chat Engineer (CLT)

Matlen Silver

PROJECT: Enterprise Legal Hold Retention Solution
LOCATION: Charlotte NC1-025-05-03
Position Summary Persistent Chat Engineer
• Liaison with Security, Operations, Product, Engineering, Architecture and Vendors to manage product lifecycle, fixes, features and enhancements
• Workbook management through Product JIRAs
• Development of low level designs to meet bank requirements and security demands
• Deployment of low level environments
• Development of documentation and Hosting of training sessions to support the transition of new services into operations
• Advanced product testing
• Continual ownership for the accuracy and completeness of all technical documentation
• Active participation in review of requirements for technical feasibility
• Represent technical requirements for the deployment of new services
• Participate in regular requirements meetings to groom backlog and agree feature releases
• Ensure all non-Strategic Social and Chat products are decommissioned from the Enterprise.

Reason for Open Position Initial Engagement Will this role support a response to
a regulatory requirement? No
Primary Skill Agile tools (Jira) Secondary Skill Tertiary Skill Required Qualifications • Enterprise Level Engineering (preferably within financial institutions) [Must Have]
• Persistent Chat applications such as Mattermost / Rocket Chat hosted on Linux [Must Have]
• Red Hat Certified System Administrator (RHCSA) [Could have]
• MySQL DBA/Development Experience [Could have]
• Exceptional documentation and problem solving skills
• Tenacity and curiosity are key when developing new products.
• Extensive experience in cloud enabled Instant Messaging platforms (e.g. Symphony, Teams, Slack)
• Experience with the deployment of applications to Mobility frameworks incl. MAM and MDM.
• A team player with the ability to have individual accountability for deliverables
• A clear and unambiguous communicator, (methodical, disciplined, confident, critical thinker).
• Proficient in proactively identifying, mitigating and resolving risk

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Vacancy posted 23 hours ago

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