Network Lead

Hello,


Greetings!!!


This is Abhishek from Jconnect INC . Below is the requirement with my client. Please let me know if you are available for this role.

Title: Network Lead


Location: Framingham, MA


Duration: Fulltime

JOB DESCRIPTION:

• . Operational Ownership (BAU)
• Own end-to-end infrastructure operations across assigned towers or environments.
• Ensure availability, performance, and stability of infrastructure services.
• Enforce runbooks, SOPs, SLAs, and OLAs across L1/L2/L3 teams.
• Monitor service health dashboards and proactively address risks.
• 2. Incident, Problem & Major Incident Management
• Act as primary escalation point for critical (P1/P2) incidents.
• Lead Major Incident Management (MIM) calls and coordination.
• Ensure timely root cause analysis (RCA) and preventive actions.
• Drive reduction of repeat incidents through problem management.
• 3. Change & Release Management
• Review and approve infrastructure changes, patches, upgrades, and maintenance.
• Ensure risk assessment, rollback planning, and blackout compliance.
• Coordinate with application teams and business stakeholders for releases.
• Validate post-change stability and sign-off.
• 4. Vendor & Stakeholder Management
• Coordinate with OEMs, cloud providers, and third-party vendors.
• Manage vendor performance, escalations, and service reviews.
• Act as the single operational interface for customer stakeholders.
• Present service health, risks, and improvement plans.
• 5. Governance, Compliance & Security
• Ensure adherence to enterprise IT policies, security standards, and audits.
• Support compliance requirements (e.g., SOX, DR, BCP, access controls).
• Drive DR drills, backup validation, and resiliency planning.
• Ensure audit readiness and closure of observations.

Responsibilities:


IF you are interested, please send me your updated resume ASAP with below details :


Full Name:


Current Location/Zip:


Contact Number:


E-Mail Id:


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Visa/Work Permit Status:


Current Rate/Salary:


Expected Base Salary:


Notice Period/Availability to Start:


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Willingness to relocate to job location:


Any Relocation Concern (family/house/weather):


Current/Previous Employer Name:


Preferred Interview timings (Specify Time zone):


Any other job opportunity in process & at which stage:


Overall Experience Summary:


LinkedIn URL:


Looking forward for your response..

Thanks and Regards,


Abhishek Singh


Jconnect Infotech Inc.


168 Barclay Center Ste. 347,


Cherry Hill, NJ 08034


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Email: View email address on click.appcast.io