Operations Specialist, NoVA

Job Description

Job Description

SUMMARY

The Operations Specialist is responsible for supporting the driver team and delivering fuel to customer locations while providing exceptional customer service. Foster Fuels drivers are required to ensure their equipment is properly maintained and that all records and reports for DOT and Corporate compliance are met. In this role, the ideal candidate will also oversee rental tanks, DEF inventory, and yard maintenance, and also works with Dispatch and Operation Manager to monitor the fleet and maintain asset uptime. 

SALARY RANGE

• $28.00/hr. to $35.00/hr. DOE.

DUTIES

• Maintain a direct line of communication with drivers to manage issues or handle change.
• Utilize software programs to monitor and direct drivers and equipment.
• Adjust to rapid and significant changes in workload due to weather, road conditions and other factors affecting deliveries/service appointments.
• Drives Class A or B truck to pick up and deliver fuel products in the local markets. 
• Delivers fuel into a variety of tanks such as vehicles, underground storage tanks, above ground storage tanks, and portable fuel tanks.
• Abides by all Company, DOT, State, and Federal transportation safety regulations.
• Performs basic preventive maintenance to ensure fluid levels and tire pressure are maintained.
• Perform timely administrative activities associated with operations, including compiling, storing, and retrieving data for reports. 
• Reports all accidents/incidents involving driver or company equipment immediately after an incident occurs to the Supervisor.
• Promptly reports any delays due to breakdown, weather or traffic conditions, or other emergencies. Also report if there is more than a one-hour delay in getting unloaded or loaded, or in the event of irregularities relating to pick up or delivery of fuel.
• Coordinate, schedule and track company owned rental assets, such as fuel tanks, pumps and other equipment. 
• Takes lead on yard and facility maintenance to ensure the yard is safe, organized, and ready for daily operations.

• Oversee drivers for daily customer work orders.

• Supports new driver training and obtaining fuel terminal cards.

• Performs other duties as assigned.

KEY CANDIDATE ATTRIBUTES

• Strong customer service and communications skills.
• Follows all company processes including safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to complete simple calculations using addition, subtraction, multiplication, and division in all units of measure, whole numbers, fractions, and decimals.
• Must be able to communicate through electronic means like email, scanning apps, texts, and shared calendars.

KEY CANDIDATE SKILLS

• Requires 3 years’ experience as a commercial driver.
• Proficient in Microsoft Office Suite. Word, Excel, Team, Outlook. 
• Mechanical aptitude to troubleshoot and perform minor repairs on fuel pumps, tanks, and delivery equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

BENEFITS SUMMARY

Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 3 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.

Additionally Foster Fuels Offers:

• Medical Flexible Spending Account (FSA) and Dependent Care FSA
• $10,000 Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
• Paid Time Off
• 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
• Annual Discretionary Market-Based and Performance Raises
• Annual Discretionary Bonuses
• Paid Parental Leave
• Annual Credit to company swag store depending on position
• Educational Assistance Program
• Employee and Dependent Scholarship Opportunities
• Employee Pricing on Appliances, Service, Propane, and Heating Oil
• Foster Gives Program
• Referral Bonuses
• Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily
• CDL Sign-On Bonus
• Gym/ Fitness Reimbursement – up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.