Marine Service Technician - LOZ

Job Description

Job Description

Are you mechanically inclined and have a knack for technical learning? How would you like to work on luxurious high-powered boats and test drive them on the water at 100mph? Our Service Technicians work to diagnose and repair boats and engines on a diverse line of product that will keep you challenged while developing your skill set. Your office space will range between the shop floor to the open water, as you never experience the same day twice.    

We provide the ultimate boating experience for our clients, while establishing a winning culture for our employees. We are the largest dealership at the Lake of the Ozarks and have expanded into Florida at Palm Beach Gardens and Key Largo. We are poised to continue rapid growth, organically and through acquisitions. We are fast-paced, demanding excellence from within so we may provide lasting on water memories for boaters everywhere.

Our growth mindset also extends to our workforce, providing paid opportunities to learn and develop. We place no limits on what is possible as we strive not just to be the biggest, but the best! If you are ready to meet high standards while reaping the rewards of your hard work, come join our team today and be a part of something BIG. Big Thunder Marine.  

Job Status: Full-Time

FLSA Status: Hourly, Non-Exempt 

Salary: Pay commensurate with experience. 

Essential Functions Statement(s) 

• Examine marine watercraft (both in the water and in dry dock) to diagnose malfunctions and damage, work in tandem with service writers to schedule and give accurate quotes for repairs
• Perform maintenance in a variety of settings, such as mobile servicing at client locations
• Work quickly and efficiently, while keeping safety as the first priority
• Winterize and de-winterize watercraft. Ensure critical evaluation and double checks are performed.
• Perform maintenance, repair, and replacement of all major components of marine watercraft including: engines, drives, generators, transmissions, blowers, carburetors, starters, pumps, and props
• Install and repair components of the electrical system including: lights, instruments panels, ignition systems, and audio accessories.
• Safely operate hoists, hydraulic jacks, forklifts, tractors, and other marine mobility implements
• Prepare watercraft for boat shows to ensure they are loaded properly, trailers are inspected, and boats are shrink wrapped
• Continuously familiarize yourself with our inventory of new and used watercraft to successfully service them and prepare for delivery 
• Ensure all warranty work is completed according to manufacturer’s guidelines and the Big Thunder standard
• Ensure certifications are updated, and plan to attend courses that will enhance employee’s skill set
• Maintain the shop area daily and advise Service Manager of necessary repairs to facility, as needed
• Perform final walk through to ensure watercraft is in optimal condition prior to being released to clients or sent for delivery. Arrange immediate service to rectify outstanding issues

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 

SKILLS & ABILITIES

Education: High School Diploma or GED is required

Experience: 2-4 years’ marine service experience, experience with current brands a plus

Computer Skills: General computer skills required, will train on specific systems

Certifications & Licenses: Must possess, or have the ability to obtain, a Class E drivers and boaters license. Marine Technician Certification from a reputable institution or manufacturer a plus    

WORK ENVIRONMENT

Typical shop environment with moderate noise and exposure to heat and cold. Outdoor and marine environment may contain uneven and slippery surfaces. Noise level may increase substantially upon interaction with watercraft. 

Big Thunder Marine has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

Big Thunder Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance
• Paid Time Off