Residential HVAC Diagnostics Specialist

Job Description

Job Description

About the opportunity

At Presidential, part of the Southern Home Services family, you start your morning with a route of customers who count on you to keep their homes comfortable. By midday, you’ve diagnosed a tricky airflow problem, explained options clearly to a homeowner, and restored a system to peak efficiency. By afternoon, you’ve completed a preventive tune-up and updated service notes so the next visit is seamless. That’s a day in the life of our Residential HVAC Diagnostics Specialist.

• Clean, adjust, and repair HVAC equipment: air handlers, ductwork, vents, and condensate drainage systems.
• Diagnose and service residential HVAC systems, resolving performance issues and ensuring safe, efficient operation; occasional light commercial work as needed.
• Present professional solutions and recommendations that align with each customer’s needs and budget.
• Maintain accurate, detailed records of inspections, repairs, and parts used.
• Keep work areas orderly and comply with safety standards and company policies.
• Perform additional duties as assigned.

• 3–5+ years of hands-on HVAC experience, ideally focused on residential service.
• EPA Certification (required).
• Valid Driver’s License with a clean driving record.
• Advanced troubleshooting, diagnostic, and critical-thinking skills.
• Commitment to craftsmanship, quality, and safety.
• Customer-first mindset; strong communication skills with clients and teammates at all levels.
• Collaborative, adaptable, and eager to take on new challenges.

• Lift 50 pounds regularly and up to 100 pounds occasionally.
• Climb ladders; access attics and crawlspaces; navigate tight areas; push, pull, carry; use hand tools; perform fine-detail work.
• Drive to and from job sites.
• Work indoors and outdoors, including attics and crawlspaces.
• Stand, walk, sit; talk or hear in person and by phone.
• Use hands to handle tools/controls and reach with arms.
• Regular stooping, kneeling, bending, and crouching.
• Frequent exposure to extreme hot/cold temperatures and adverse weather (wind, rain, ice, snow).

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

• Reliable, year-round work with a stable, growing company.
• Pay incentives tied to the quality of your work.
• Weekly paychecks.
• PTO and paid holidays.
• Comprehensive medical, dental, and vision coverage.
• Company-matched 401(k).
• Company-provided vehicle.
• Employee discounts.
• *Advertised pay range is base pay plus average SPIFFS/Commissions earned at location

This is a Non-Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.