Wine Manager - 150 N Delaware St, Indianapolis, IN (614)

Wine Manager

Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Big Red Liquors store, we hope you'll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really take pride in the history and culture of consuming responsibly!

A Wine Manager is responsible for establishing and maintaining guest services, oversees and is accountable for the operation of the Wine Department ensuring maximum sales and profitability through merchandise, inventory, and expense control.

Essential Functions & Responsibilities:

• Ensure each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Ensure appropriate merchandise stock levels, presentations; signing, and assortment in the Wine Department; coordinating with Corporate Merchandising & Marketing Wine Department to do so.
• Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
• Train and develop Wine Sales Associates.

Qualifications, Education & Experience:

• Must be 21 years of age or older
• High School Diploma or equivalent required
• Two years of management experience preferred
• Strong Knowledge of wine necessary
• Three years or more experience in retail or on-premise setting
• CSW Certification an advantage
• CSW Certification required to maintain position
• Excellent communication and interpersonal skills
• Provide an extremely high level of customer service
• MS Office knowledge required
• Ability to work in a fast pace setting
• Organized with a great attention to detail
• Self-Motivated
• Demonstrated reliability and punctuality

Physical Requirements:

• Regularly required to talk or hear
• Frequently required to stand, walk, bend, kneel, stoop, crouch, crawl and climb
• Regularly lift and or move objects up to 50 pounds
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Travel:

• Minimal travel is expected for this position

Additional Eligibility Qualifications:

• Must maintain Indiana State Employee Permit
• Must maintain Indiana State Approved Server Training Certification