Referral Coordinator

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $21-$24.15, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: 

We are looking for a team member that is passionate about serving our community of patients and enjoys working in a team! Some technical requirements for this position are:

Requires prolonged walking and standing, frequent bending, stooping or stretching. Ability to lift up to 30 pounds occasionally. Requires corrected vision and hearing to normal range. Manual dexterity and eye-hand coordination required for use of computers, phones, computers and other equipment.

Day to Day:

• Facilitating authorization for care, and transfer of necessary information to assure YNHS patients get care in a timely manner.

• Make appointments, facilitate interpreters, transportation as necessary, to reduce barriers for patients.

• Obtain authorizations as needed from third parties.

• Provide complete documentation in patient records.

• Assist in patient tracking efforts to assure care is completed and providers are informed as needed.

• Communicate information to patients, specialists and outside providers as directed.

• Manages and documents referrals from YNHS providers, including working from the EHR “queue” on a daily basis.

• Prioritizes workflow and maintains appropriate work volume according to established procedures and/or as directed by supervisor.

• Protect Health Care Information, consistent with medical, ethical, and legal requirements.

• Work with Health Care Information staff to assure appropriate reviews are completed before releasing or filing patient information.

• Maintain organized, clean, efficient and confidential work area.

• Perform related work and other tasks as requested.