Business Systems Analyst

Join our Information Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people’s lives everywhere every day. Position Sr. Business Systems Analyst - Supply Chain Planning Department Information Technology Work Location Marlborough, MA El Paso, TX Dallas, TX Arlington, TN Hybrid Schedule At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Updates to this model will be communicated in advance. What You Will Be Doing Data Analysis & Insights Analyze demand and supply planning data to identify trends, forecast accuracy gaps, and improvement opportunities across categories. Support forecast performance tracking (BIAS, MAPE, Forecast Value Add) and inventory health metrics. Provide insights on seasonality, promotion uplift, and new product introductions (NPI) specific to markets. Planning System Support (O9 / ASCP) Maintain and support O9 Demand & Supply Planning modules, including configuration, master data alignment, and troubleshooting. Support legacy and integrated systems such as Oracle ASCP and ERP interfaces. Ensure data integrity across Item, Location, Customer, and Planning hierarchies. Reporting & KPI Management Develop and maintain dashboards and reports for forecast accuracy, supply plan adherence, and inventory optimization (DOS, turns, service levels). Support executive and operational reporting for S&OP / IBP cycles. Manage and enhance planning KPIs within O9 and reporting tools (Power BI or equivalent). Demand & Supply Planning Enablement Support end-to-end Demand Planning: statistical forecasting, consensus forecasting, promotion and event-based forecasting. Support Supply Planning: constrained supply planning, network optimization, inventory optimization and deployment strategies. Align system capabilities with SIOP, S&OP, and IBP processes across regions. HELE-Specific Planning Capabilities Support planning for high SKU proliferation and frequent product transitions (soft/hard/staggered). Enable promotion planning and uplift modeling for retail and e-commerce channels. Support product lifecycle management (NPI, phase-in/phase-out) within planning systems. Address demand volatility and regional variability (NA, EMEA, LATAM). Drive planning segmentation strategies. Process Improvement & Governance Identify and implement process standardization opportunities across regions and functions. Partner with business and IT teams to reduce manual intervention and enable governed self-service planning capabilities. Support data governance and hierarchy management (Item, Customer, Supply Chain structures). Project Delivery & Transformation Support and drive initiatives related to O9 APS implementation and enhancements, ERP modernization and integration programs, planning model optimization and automation. Participate in SIT/UAT cycles, ensuring solution quality and alignment to business requirements. Contribute to functional design documentation and solution architecture alignment. Drive alignment between business processes and planning system capabilities across regions. Own/support functional architecture for supply chain planning systems, including integrations with ERP, data platforms, and analytics. Provide direction to build/support teams for O9 configuration and enhancements. Ensure solutions are scalable, standardized, and aligned with global planning governance models. Act as a bridge between business stakeholders, IT, and data teams. Required Qualifications Bachelor’s degree in supply chain management, Information Technology, Business Administration in supply chain with IT/Analytics, or a related field. 7+ years of experience in supply chain planning systems. Hands‑on experience with O9 Solutions (Demand & Supply Planning configuration), Oracle ASCP, and integration between ERP and planning systems. Strong understanding of Demand Planning (statistical + consensus), Supply Planning (network, constrained planning), and S&OP / IBP processes. Strong analytical and problem‑solving skills. Ability to work cross‑functionally and influence stakeholders. Ability to travel up to 20-25% domestically and attend early and late conference calls for international teams (EMEA and APAC). Preferred Qualifications Experience in consumer products / HELE‑type environment (high SKU, promotions‑driven). Experience with Power BI / advanced analytics / SQL. APICS (CPIM / CSCP) or equivalent certification. Salary Information In Massachusetts, the standard base pay range for this role is $100,000.00 – $130,000.00 annually. The range is specific to Massachusetts and may not apply to other locations. Actual salaries will vary based on location, experience, skill level, and performance. Benefits Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable Leave, and Educational Assistance. Equal Opportunity Statement Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr