Telecom ISP Technician (Greater Chicago Area)

We’re hiring: Telecom MSO / OPS Technician

Based in Chicago, IL | Full-time | Approximately 30% travel

We’re looking for a hands-on Operations (OPS) Technician to support the installation, maintenance, and troubleshooting of telecom equipment and network infrastructure in MSO headend and hub facilities.

Key responsibilities:

• Perform rack and stack work, including equipment mounting, labeling, cable routing, and cable management.

• Install, clean, inspect, and test MPO fiber connections.

• Install and replace network cards, SFP transceivers, and related components.

• Perform shelf swaps, equipment upgrades, and service restoration.

• Install and maintain equipment connections to -48V DC power systems, following established safety procedures.

• Troubleshoot fiber, equipment, power, and connectivity issues to identify root causes and restore service.

• Coordinate maintenance and troubleshooting with network operations and field teams.

• Maintain accurate installation records, test results, and service documentation.

• Travel approximately 30% to support installation and maintenance activities.

What we’re looking for:

• Experience in telecom operations, cable/MSO environments, or network infrastructure support.

• Hands-on experience with MPO fiber installation and testing, network cards, SFPs, and shelf swaps.

• Working knowledge of -48V DC telecom power systems and safe work practices.

• Strong troubleshooting skills, attention to detail, and the ability to work independently and with a team.

• Ability to travel approximately 30%.

Apply: [Application link or contact information]

Interested—or know someone who would be a great fit? Apply or share this opportunity with your network.

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