Community Manager

Our client, a well-known tax system provider, is actively hiring for a Social Media Community Manager to join their team in San Diego, CA! This role will be hybrid and will require 3x a week onsite. *This is a 9-month W2 contract with benefits and paid holidays offered!* In this role, you will be responsible for supporting their Consumer Group Communications team and the brand's social media channels . You will be engaging with consumers across social channels, including Reddit, TikTok, Instagram, X, YouTube, and Threads on behalf of the brands to drive positive word-of-mouth and build positive brand sentiment. You will grow their subreddits into active, trusted communities and work with various partners across marketing, communications, and customer care. Responsibilities: Draw key insights from top-performing content, platform trends, and customer conversations Contribute to the development of brand playbooks for how to show up in each community Provide product support, *escalate customer service requests, and be the line for help and defense for the customer Support social communications including reactive responses, clarifications, and message amplification in real time Skills: 4+ years in community management or organic social, ideally in fintech Experience engaging audiences on social platforms , specifically Reddit Skilled writer Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. #J-18808-Ljbffr