Dealer Experience Specialist
Insight Global
Dealer Experience Specialist
Required Skills & Experience Bachelor's degree preferred Experience in a fast-paced customer service environment Excellent verbal and written communication skills Strong negotiation and relationship-building skills De-escalation and problem-solving experience Strong technical skills with ability to navigate multiple systems and dual monitors Ability to make decisions in ambiguous situations High attention to detail Proven ability to follow tasks through to resolution Team-oriented mindset Nice to Have Skills & Experience French or Spanish language skills Experience supporting dealers, customers, vendors, or supply chain operations Automotive, trucking, parts, or logistics industry experience
Job Description This is a fully onsite position in Renton, WA with a 6-month contract term and potential for extension or conversion. Training will be conducted from 8:30 AM to 5:00 PM, after which candidates will work a shift starting between 6:00 AM and 8:30 AM. The Dealer Experience Specialist serves as a key point of contact for the dealer network, handling order management, shipment concerns, pricing inquiries, and dealer support. Successful candidates will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be comfortable navigating multiple systems while balancing competing priorities. The role is ideal for candidates who enjoy customer interaction, relationship management, and finding creative solutions to complex service issues.
Insight Global- PACCAR Parts invites motivated college students to join our Renton, WA-based Dealer Experience internship. You will work with managers to support customers and dealers, learn processes, and gain hands-on exposure to the customer experience workflow. You’ll review operations...SuggestedInternship
- PACCAR Parts is offering a summer internship at our Renton, WA headquarters. You will work with the Dealer Experience team, gaining exposure to the Customer Experience process and hands-on learning with managers and senior leaders. Students currently enrolled in college...SuggestedSummer internshipRelocation package
$25 per hour
...how often (in days) to receive an alert: Date: Oct 5, 2026 Company: PACCAR Requisition Summary PACCAR Parts has an exciting Dealer Experience summer internship opening at our headquarters in Renton, WA. The selected candidate will work directly with our Dealer...SuggestedInternshipSeasonal workSummer internshipWork at officeRelocation packageFlexible hours- PACCAR Parts invites current college students to join our Dealer Experience summer internship at our Renton, WA headquarters. You will work with our Dealer Experience team to gain exposure to the Customer Experience process and learn from managers and senior managers. Responsibilities...SuggestedInternshipSummer internship
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