OpenText xECM Lead

Overview The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re‑imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human‑centered digital platforms that help enterprises stay relevant by transforming business models, future‑proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth. Responsibilities Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews Support the technical team in following SDLC processes, ensuring all deliverables align with client requirements and specifications Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign‑offs Your contribution to the team Proactive risk management to ensure uninterrupted delivery. An ability to build collaborative relationships with stakeholders through effective communication Focus to anticipate challenges and deliver innovative solutions. Commitment to balance project economics with adherence to strategic priorities. Required Skills and Experience Information Technology experience and in OpenText xECM solutions Preferred Skills and Experience Technical Expertise OpenText Modules: OTCS, OTDS, Archive Server, Brava, Capture Center, Enterprise Scan, Document Pipeline Strong understanding of relational databases and Windows / Linux environments with experience in Installation, Support, and maintaining OpenText ECM systems (Content Server) or similar enterprise content management systems, including related web servers and databases. Ability to install, configure, and administer OpenText ECM/Content Server or a comparable ECM systems. Key Responsibilities: Design, implement and Manage OpenText solutions, including Content Server Architecture, administration and development. Lead version upgrade projects and ensuring minimum disruptions and optimal performance Collaborate with stakeholders to define requirements, provide technical guidance, and ensure successful project delivery. Mentor and lead technical teams, managing project in dynamic environments. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr