Strategic Account Manager

Strategic Account Manager

Location: San Francisco (in-person, in-office, full-time ONLY)

Compensation: $260K-$380K TC | $120K-$170K base + cash bonus

About Virio

Virio is building the next-generation B2B GTM stack.

Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue.

We're growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage-we are now looking for a Strategic Account Manager to help define and scale Virio's customer success motion.

What You'll Do

• Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
• Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
• Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
• Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
• Interview executives and extract insights to shape positioning, messaging, and narratives
• Use Virio's AI-powered systems to generate high-quality LinkedIn content at scale
• Add final human-layer taste and polish to ensure content quality, voice, and performance
• Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
• Ensure best in class GRR and NRR via renewals and expansions
• Important: Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.

What Makes You a Great Fit

• Mid-market to enterprise account management - Experience managing complex B2B accounts across mid-market to enterprise segments
• Executive presence & communication - Strong, credible communication skills with the ability to persuade, lead and engage senior executives
• Unstructured environment comfort - Comfortable operating effectively in fast-moving, lightly structured environments
• B2B marketing & GTM fluency - Strategic understanding of B2B marketing, content, and demand generation
• Content and storytelling instincts - Ability to translate raw ideas into clear, high-impact narratives
• AI-native execution - Comfortable using AI tools to scale workflows and output
• Operational organization - Highly organized and detail-oriented with consistent follow-through
• Execution-first ownership - Bias toward action with strong ownership over outcomes - we often say we're "willing to run through walls for our customers"

Traits That Thrive at Virio

• High agency & proactivity - Takes initiative and moves forward without waiting for perfect process
• Startup intensity comfort - Comfortable operating amid real startup chaos and pace
• Executive calm & credibility - Calm, clear, and trusted in interactions with senior executives
• Low ego & accountability - Takes full ownership and accountability for outcomes
• Customer impact motivation - Driven by customer outcomes and long-term relationship building

Benefits

• Competitive total compensation aligned to impact and ownership
• Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
• 100 percent paid medical, dental, and vision insurance
• 401(k) plan
• Monthly wellness and meals stipend ($1k)
• Relocation support for San Francisco
• Company-wide annual off-sites
• Direct access to founders and leadership
• High ownership, high trust, and fast career progression alongside world-class client partners
• In-person culture with deep collaboration and shared standards

This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.