Customer Service Representative
SchureMed
Customer Service Representative
SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide. We're hiring a Customer Service Representative to own order flow, customer communications, and cross-team coordination.
Responsibilities
- Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays).
- Process customer orders accurately and on time via email, phone, and fax.
- Serve as the primary contact for product and order inquiries.
- Coordinate with third-party distribution partners to ensure accurate, on-time delivery.
- Initiate RMAs promptly and keep customers informed throughout the return process.
- Monitor all communication channels for potential complaints and escalate immediately to Quality.
- Follow internal customer service procedures and standards; maintain compliance with corporate policies and quality system requirements.
- Perform other duties as assigned.
Qualifications
- 2+ years customer service/order management (manufacturing or medical device a plus)
- Clear written and verbal communication; calm, solutions-oriented style
- Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools
- Strong attention to detail, organization, and follow-through
- Bonus: CRM experience; familiarity with RMAs, lot/serial tracking, or ISO 13485
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Abington, MA vacancy
$19 - $21 per hour
...Call Center Representative At Rockland Trust, we believe that each relationship matters –... ...We take pride in the care and excellent service provided by our call center staff. We handle... ...banking, and more – you will engage customers in all areas of banking, as well as...SuggestedHourly payWork experience placementWork at officeFlexible hoursRockland Trust
Brockton, MA4 days ago$17 per hour
...Customer Service Representative Location: 666 Bridge St, Weymouth, Massachusetts 02191 United States of America $17 per hr Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...SuggestedStart working todayLocal areaU-Haul
South Weymouth, MA4 days ago$18 - $21 per hour
...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we... ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the...SuggestedHourly payShift workNight shiftWeekend workVCA Animal Hospitals
South Weymouth, MA2 days ago$20 per hour
...opportunities available American Residential Services (ARS) is the nation’s largest provider... .... This is a sales role focused on customer engagement, lead generation, and... ...book appointments for ARS specialists Represent ARS with a professional and positive in-...SuggestedHourly payWeekly payFull timePart timeWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend workARS-Rescue Rooter
Brockton, MA2 days ago$18 - $21 per hour
...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take... ...the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...SuggestedHourly payShift workNight shiftWeekend work- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Brockton, MA2 days ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Brockton, MA2 days ago $65k
...Description Job Description Position Summary At Crown Linen Service, Inc., we're more than a linen company. We're a trusted... ...efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established...Work at officeCrown Uniform and Linen Service
Brockton, MA29 days ago$23 - $25 per hour
...Call Center Agent Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing... ...inbound inquiries and making outbound calls to prospective customers Presenting and recommending the appropriate pest management...Hourly payLocal areaHomeTeam Pest Defense
Pembroke, MA1 day ago- ...Description Job Description We are currently hiring entry level customer service and sales individuals with a customer service background. We... ...base and providing personal care with new customers. Representing one of the largest energy company in the world, it is a...Currently hiringFlexible hours
Boston Direct Inc.
Weymouth, MA7 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Randolph, MA21 hours ago$47k - $50k
...Job Description Job Description Customer Service Representative / Client Relations Specialist Sharon, MA | Full-Time | Monday–Friday Build Relationships. Solve Problems. Make an Impact. Become the trusted resource businesses rely on every day. Are you someone...Full timeWork at officeLocal areaMonday to FridaySafeguard
Sharon, MA11 days ago- ...Customer Service Rep About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that... ...successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate...Extra incomeFull timePart timeSecond jobNight shift
Domino's Pizza LLC
Rockland, MA21 hours ago $15 - $22 per hour
...thousands as we positively impact millions…one customer at a time. The Retail Store Associate... ...: Providing differentiated customer service by anticipating customer needs,... ...role is: $17.00 - $24.00 This pay range represents the base hourly rate or base annual full...Hourly payFull timePart timeLocal areaShift work$25 - $27 per hour
...Join to apply for the Customer Service Associate I role at Family Dollar 2 weeks ago Be among the first 25 applicants Join to apply for... ...Quincy, MA $37,544.00-$63,856.00 1 day ago Customer Experience Representative (Foxboro, MA) Foxborough (Foxboro), MA $25.00-$27.00 2 days...Contract workPart timeLocal areaFamily Dollar
Brockton, MA2 days ago- ...Call Center Customer Service Representative vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place...Shift work
vTech Solution
Canton, MA2 days ago $20 per hour
...will be committed to providing the highest level of service with the goal of exceeding customer expectations. Requirements Insurance or Customer... ...interacting with clients, Insurance carrier underwriters, and Insurance carrier marketing representatives....Hourly payMonday to FridayJ Edward Staffing LLC
Quincy, MA2 days ago$23 - $25 per hour
...Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation to reach resolution. The incumbent actively engages...Work at officeHome officeFlexible hoursCasella Waste Systems
Brockton, MA21 hours ago- ...Customer Service Representative - Stoughton, MA 1 week ago Be among the first 25 applicants Customer Service Representative main duties will be to oversee the assigned house accounts. The candidate will work closely with their direct manager and Sales Team to develop customer...Hourly payFull time
Diesel Direct
Stoughton, MA21 hours ago $20.5 per hour
...The Healthcare Call Center Representative assists healthcare providers, including doctors, hospitals, and pharmacies, with prescription... ...information for discrepancies Qualifications: 6+ months of customer service experience in healthcare, pharmacy, or insurance-related...Permanent employmentTemporary workRemote workProPivotal
Braintree, MA15 hours ago- ...Customer Service Representative Position Details: Job Title: Customer Service Representative Location: Canton, MA 02021 Duration: 3+ months [Strong possibilities of extension] If selected, must meet and comply with all requirements including, but not limited...
vTech Solution
Canton, MA2 days ago - ...is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live... ...social, recreational, family and work activities. The Customer Service Representative has many layers and components as we are heavily integrated...Full timeTemporary workWork experience placementWork at officeRelocation packageMonday to Friday
Tempus
Stoughton, MA21 hours ago $21 per hour
...benefits and retirement package. This role serves as the first line response for the basic incoming customer calls and related inquiries across all products and services. Roles and Responsibilities Customer Support Specialist I & II: First line response for basic inbound...Work at officeRemote workFlexible hoursAfternoon shiftEastern Bank
Brockton, MA2 days ago$22 - $24 per hour
...Customer Service Representative Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing first-class services with a focus on public health and safety. We innovate to add new services to help keep the homes...Hourly payLocal areaWestern Pest Services
Pembroke, MA4 days ago$24 - $26 per hour
...so, then consider becoming U-Haul Company’s newest U‑Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible... ...that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture...Hourly payWork at officeLocal areaDormont Manufacturing Company
Abington, MA21 hours ago- ...Sales And Service Representative This position will be responsible for servicing our Wallcovering Retail accounts and Designer market from... ...responding to inquiries, and developing relationships with customers to provide superior service and satisfaction of customer needs...
York Wallcoverings
Randolph, MA4 days ago - ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
Lowe's
Avon, MA21 hours ago $17 - $18 per hour
...Part Time Customer Service Representative Dependable Cleaners is seeking friendly part time customer service representatives (CSRs) to join our team in Milton. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent...Hourly payPart timeDependable Cleaners
Quincy, MA21 hours ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Brockton, MA21 hours ago- ...family-owned business, we've built our reputation on exceptional customer service, reliability, and quality. We're growing our Pickup &... ...on schedule. Maintain a clean, safe company vehicle. Represent Lavanderia with professionalism and integrity. Qualifications...Hourly payFull timeLocal area
Artery Cleaners
Quincy, MA29 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer Abington, MA
- customer satisfaction Abington, MA
- customer support Abington, MA
- customer care technician Abington, MA
- customer relations Abington, MA
- part time customer service work from home Abington, MA
- customer service Abington, MA
- customer service position Abington, MA
- client service professional Abington, MA
- customer service opportunity Abington, MA