Customer Service Representative
SchureMed
Customer Service Representative
SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide. We're hiring a Customer Service Representative to own order flow, customer communications, and cross-team coordination.
Responsibilities
- Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays).
- Process customer orders accurately and on time via email, phone, and fax.
- Serve as the primary contact for product and order inquiries.
- Coordinate with third-party distribution partners to ensure accurate, on-time delivery.
- Initiate RMAs promptly and keep customers informed throughout the return process.
- Monitor all communication channels for potential complaints and escalate immediately to Quality.
- Follow internal customer service procedures and standards; maintain compliance with corporate policies and quality system requirements.
- Perform other duties as assigned.
Qualifications
- 2+ years customer service/order management (manufacturing or medical device a plus)
- Clear written and verbal communication; calm, solutions-oriented style
- Proficiency with QuickBooks Desktop 2024 (Enterprise) and basic UPS/FedEx tools
- Strong attention to detail, organization, and follow-through
- Bonus: CRM experience; familiarity with RMAs, lot/serial tracking, or ISO 13485
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Abington, MA vacancy
$19 - $21 per hour
...Call Center Representative At Rockland Trust, we believe that each relationship matters and... ...We take pride in the care and excellent service provided by our call center staff. We handle... ...banking, and more you will engage customers in all areas of banking, as well as identify...SuggestedHourly payWork experience placementWork at officeFlexible hoursRockland Trust
Brockton, MA3 days ago$20 - $22 per hour
...About the Role We're looking for a friendly, service-focused, and detail-oriented Member Solutions Advocate I (Call Center Representative) to join our team. In this role, you'll be... ...and professionally with members. Strong customer service skills and a genuine commitment to...SuggestedHourly payFull timeH1bWork at officeWork from homeMonday to FridayShift work3 days per weekWeekday workRockland Federal Credit Union
Rockland, MA22 hours ago- ...Job Title Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams. Primary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments...SuggestedWork at office
Back Bay Staffing Group
Brockton, MA3 days ago $790 per week
Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...SuggestedFull timePart timeRemote workFocus Group Panel
Brockton, MA2 days ago$17 per hour
...Customer Service Representative Location: 666 Bridge St, Weymouth, Massachusetts 02191 United States of America $17 per hr Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...SuggestedStart working todayLocal areaU-Haul
South Weymouth, MA4 days ago- ...Customer Service Representative SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide. We're hiring a Customer Service Representative to own order flow, customer communications, and cross-team coordination...Immediate startWorldwide
SchureMed
Abington, MA4 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions...Contract workPart timeLocal area
Dollar Tree
Rockland, MA3 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Brockton, MA2 days ago$20 - $26 per hour
...Call Center Representative Are you looking for a role that fits around classes, family commitments... ...job? Rockland Trust is seeking customer-focused individuals to join our Call... ...assisting with banking questions, digital services, accounts, and loans while delivering...Hourly payPart timeWork at officeFlexible hoursDay shiftAfternoon shift$15 - $16 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal area$18 - $21 per hour
...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take... ...the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...Hourly payShift workNight shiftWeekend work- ...Customer Service Representative| Stoneham, MA Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table. At Sila Boston, we take care of our people, invest in great tools and training, and give our techs...Local area
Sila Heating, Cooling, Plumbing, and Electric
Brockton, MA8 hours ago $18.2 - $26 per hour
...Customer Service Representative Customer Service Representatives represent South Shore Hospital, and Answering Service clients by answering live telephone calls professionally, accurately, and efficiently. CSRs will provide callers with exceptional customer service...Work experience placementWork at officeRelocationWeekend workAfternoon shift- ...following: Build and maintain strong relationships with specialist customers, including pulmonologists, allergists, nurse specialists and... ...tailored account plans and tactics to drive patient access and service. Work closely with cross-functional partners, including...Remote workRelocationNight shift
- # Provide professional customer service and support to clients # Conduct virtual client appointments and consultations # Identify client needs and recommend appropriate benefit solutions # Educate clients on available programs and coverage options # Follow established...Remote jobFull time
McQuade Organization
Brockton, MA2 days ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Brockton, MA2 days ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Brockton, MA2 days ago $23 - $25 per hour
...Call Center Agent Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing... ...inbound inquiries and making outbound calls to prospective customers Presenting and recommending the appropriate pest management...Hourly payLocal areaWestern Pest Services
Pembroke, MA4 days ago- ...Customer Service Rep East Bridgewater, Massachusetts, East Pie Company INC Job Description We are currently seeking enthusiastic candidates to answer phones, enter pizza orders into computers and learn how to make the world's greatest pizzas from start to finish...Work at office
Domino's Franchise
East Bridgewater, MA1 day ago $45k - $47k
...position requiring strong experience with inbound/outbound calls, outbound dialers, productivity metrics, documentation, and customer service. The ideal candidate is comfortable working in a fast-paced, production-driven environment while maintaining accuracy, professionalism...H1bLocal areaMonday to FridayFlexible hoursHealthcare Financial
Quincy, MA4 days ago$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote workWork from homeFlexible hoursHMG Careers
Brockton, MA3 days ago- ...Join a dynamic team where your customer service skills shine! Assist shoppers, manage transactions, and maintain a welcoming environment. Enjoy competitive benefits, a supportive atmosphere, and the chance to make a positive impact every day. Your friendly demeanor and...
Dollar Tree
Brockton, MA2 days ago - ...Job Category Org: Store Customer Service Rep Job Description We are currently seeking enthusiastic candidates to answer phones, enter pizza orders into computers and learn how to make the world’s greatest pizzas from start to finish. This job will require a positive outlook...Work at office
Domino's Pizza LLC
East Bridgewater, MA2 days ago - ...Associate in Massachusetts. The role focuses on merchandise handling, stock processing and stockroom organization to support a strong customer-focused sales culture. Responsibilities include merchandise processing, data entry of receiving documents, price changes, and...Part time
Chico's FAS
Bridgewater, MA22 hours ago $60k - $65k
...Job Title : Customer Service Representative Location : West Bridgewater, MA M- F Salary : $60k- $65k Mission of the Role (What you will be doing) The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional...Immediate startRisus Talent Partners
North Easton, MA1 day ago- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
Lowe's
Avon, MA3 days ago $50 - $55 per hour
...Customer Service Representative Our client, a well-established distribution company, has partnered with Creative Financial Staffing to identify a Customer Service Representative to join their team in West Bridgewater, MA. Why This Opportunity Stands Out Comprehensive training...Creative Financial Staffing
West Bridgewater, MA4 days ago- ...Sullivan Tire And Auto Service in East Bridgewater, MA is seeking a Service Advisor who prioritizes excellent customer service and helps customers select the right tire and auto services. The role focuses on greeting customers, scheduling appointments, and building a loyal...
Sullivan Tire and Auto Service
East Bridgewater, MA3 days ago - Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cuFor contractors
Home Depot
Bridgewater, MA3 days ago $15 per hour
...Work Study Customer Service Assistant BSU's Fitness Center is available to currently enrolled BSU students, faculty, staff, and alumni. The Fitness Center's Customer Service Assistant will be responsible for: Handling all aspects of membership registrations, sales and...Hourly payBridgewater State University
Bridgewater, MA22 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer Abington, MA
- customer satisfaction Abington, MA
- customer support Abington, MA
- customer service Abington, MA
- client service professional Abington, MA
- customer care technician Abington, MA
- part time customer service work from home Abington, MA
- client service Abington, MA
- customer relations Abington, MA
- customer service position Abington, MA