Road Assist Advisor
Full-time
Hirschbach
YOUR SCHEDULE:
- Monday - Friday, 8:00pm-6:00am
- 4 days on / 4 days off, 7:00am-7:00pm
- Both schedules are eligible for a $4,200/annual shift differential (paid
PAY & PERKS:
- 120 hours of PTO on your very first day.
- 160 Work-From-Home Hours after just 6 months.
- Full benefits package: medical, dental, vision, company-paid disability and
️ WHAT YOU’LL BE DOING:
* Act fast to manage unscheduled breakdowns and coordinate emergency repair assistance across the U.S. * Route drivers to trusted vendors or service centers using our extensive network and database. * Make smart decisions to ensure the fastest, most cost-effective repair solutions—all while keeping drivers informed. * Track every event with precision: document status, communicate repairs, escalate serious issues, and keep operations in the loop. * Respond to DOT and non-DOT accidents, cargo concerns, OS&D issues, and injuries—swiftly and accurately. * Own the night with accurate reporting, real-time problem-solving, and effective coordination across maintenance, safety, and ops. * Be the voice of calm during chaos—answering calls, emails, and questions from operators, customers, and internal teams.WHAT YOU BRING:
* High school diploma required; Bachelor’s in Supply Chain, Logistics, or Transportation is a plus.- Experience in logistics, repair coordination, or dispatch preferred.
- Excellent multitasking skills—you can juggle multiple critical situations
- Composed and clear communicator, even when everything’s on the line.
- "All In to Win" mindset—you don’t back down from a challenge and love
Vacancy posted 1 day ago
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