Road Assist Advisor

YOUR SCHEDULE:

• Monday - Friday, 8:00pm-6:00am
• 4 days on / 4 days off, 7:00am-7:00pm
• Both schedules are eligible for a $4,200/annual shift differential (paid

weekly)

PAY & PERKS:

• 120 hours of PTO on your very first day.
• 160 Work-From-Home Hours after just 6 months.
• Full benefits package: medical, dental, vision, company-paid disability and

life insurance. * 401(k) with match – invest in your future. ️

️ WHAT YOU’LL BE DOING:

* Act fast to manage unscheduled breakdowns and coordinate emergency repair assistance across the U.S. * Route drivers to trusted vendors or service centers using our extensive network and database. * Make smart decisions to ensure the fastest, most cost-effective repair solutions—all while keeping drivers informed. * Track every event with precision: document status, communicate repairs, escalate serious issues, and keep operations in the loop. * Respond to DOT and non-DOT accidents, cargo concerns, OS&D issues, and injuries—swiftly and accurately. * Own the night with accurate reporting, real-time problem-solving, and effective coordination across maintenance, safety, and ops. * Be the voice of calm during chaos—answering calls, emails, and questions from operators, customers, and internal teams.

WHAT YOU BRING:

* High school diploma required; Bachelor’s in Supply Chain, Logistics, or Transportation is a plus.

• Experience in logistics, repair coordination, or dispatch preferred.
• Excellent multitasking skills—you can juggle multiple critical situations

without dropping the ball. * Tech savvy—comfortable navigating systems like AS-400, Peoplenet, Electronic Logs, and Netgraf.

• Composed and clear communicator, even when everything’s on the line.
• "All In to Win" mindset—you don’t back down from a challenge and love

stepping up when the pressure is on. [ EOE. Offer of employment in contingent upon successful completion or pre-employment drug screen and background check.