Leasing Consultant

Leasing ConsultantUnder the supervision of the Community Manager, Leasing Manager, and/or Assistant Manager, the Leasing Consultant's primary responsibility includes interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for leasing consultants centers on Fair Housing, closing techniques, and overcoming objections.Reports To Community ManagerPrimary Duties and ResponsibilitiesProvide excellent service to all residents, prospects and visitors to the communityEffectively lease apartments in accordance with budget guidelinesFollow Fair Housing Standards in all dealings with prospects and residentsConduct outside marketing under the direction of the Assistant Manager and the Community ManagerCoordinate the application review for each lease including credit and income verifications and background checksComplete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signaturesEnsure the condition of leased apartments prior to move-in, including a final inspectionFollow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documentsRequirementsMinimum QualificationsHigh School diploma or General Education Degree (GED); Bachelor's Degree preferredThree to six months related experience and/or training Equivalent combination of education and experienceKnowledge, Skills, and Abilities RequiredProfessional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experienceAble to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnelExcellent customer service, sales and negotiation skillsGood communication and listening skillsAble to speak effectively before groups of customers or employees of organizationAble to read and understand lease documentsAble to be an effective team player and interact well with othersOrganized and detail-orientedPatient, even-tempered and works well under pressureAble to read and interpret documents such as safety rules, legal correspondence, and procedure manualsAble to write routine reports and correspondenceAble to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.Able to compute rate, ratio, percentage, discounts, and pro-rationsAble to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formEffective time management skillsAble to maintain confidentialityAble to follow directions from a supervisorAble to understand and follow posted work rules and proceduresAble to accept constructive criticismAble to work weekends or overtime as job requiresKnowledgeable in Microsoft Word and ExcelKnowledge in Entrata preferredWorking ConditionsWork is performed in an office, sedentary setting or outdoor environment; Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties.