Clinical Application Analyst

CTG seeking a Clinical Applications Analyst to support, optimize, and enhance clinical technology solutions across the organization. This role will serve as a liaison between clinical stakeholders, application vendors, and IT teams to ensure effective system functionality, workflow alignment, and user adoption.

The ideal candidate will have experience working with healthcare information systems, clinical workflows, and application testing in a provider or healthcare setting.

Key Responsibilities

• Collaborate with clinical end users, operational leaders, and software vendors to support and improve clinical applications.
• Analyze, document, and validate current and future-state clinical workflows.
• Participate in system upgrades, new implementations, and enhancements.
• Develop and execute test plans, test scripts, and user acceptance testing (UAT) activities.
• Troubleshoot application issues and coordinate resolution efforts with vendors and internal teams.
• Gather business and clinical requirements and translate them into system solutions.
• Configure application settings and support system optimization initiatives as permitted by the platform.
• Provide end-user support, training, and workflow guidance.
• Assist with change management, go-live support, and post-implementation stabilization.
• Maintain system documentation, workflow diagrams, and support materials.
• Monitor application performance and identify opportunities for process improvement.

Required Qualifications

• 3+ years of experience supporting clinical applications within a healthcare environment.
• Experience working with an Electronic Health Record (EHR) platform, such as Epic, Cerner, Meditech, Allscripts, Athenahealth, eClinicalWorks, or similar systems.
• Strong understanding of clinical workflows in hospital, ambulatory, or provider settings.
• Experience performing application testing, including workflow validation and user acceptance testing.
• Demonstrated ability to work directly with software vendors and cross-functional stakeholders.
• Strong analytical, problem-solving, and communication skills.
• Experience gathering requirements and supporting system enhancements.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position ranges from $60.00 to $70.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information,

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.