Senior Client Operations Specialist — Elevate Service
BNY
BNY Mellon is seeking a Senior Specialist to join our Client Operations, Ginnie Mae Operations team in New York, NY. You will directly contact clients for troubleshooting, correct errors, and answer inquiries. You will provide daily reconciliations and metrics, review open items, and ensure SLAs are met. You will support routine transactions and respond to inquiries about products, services and procedures. The role also involves assisting with trainings and special projects, working under #J-18808-Ljbffr BNY
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