Front Desk Receptionist

Job Description Job Description We are seeking a professional, high-energy, and detail-oriented Front Desk Receptionist to join our busy cardiology practice. As the first point of contact for our patients, you will play a vital role in delivering exceptional patient care and maintaining an efficient clinic flow. The ideal candidate has prior experience in a fast-paced medical office, strong communication skills, and proficiency with the Epic EMR system .
Key Responsibilities
Patient Check-Out: verify demographics, update insurance information, and collect copays/outstanding balances directly within Epic.

Scheduling & Templates: Efficiently schedule, reschedule, and cancel patient appointments, follow-ups, and diagnostic testing.

Insurance Verification: Navigate Epic to review insurance eligibility to know what the patients responsibility will be.

Telephone Management: Answer multi-line phones professionally, triage patient inquiries, route messages to the appropriate clinical staff, and manage the Epic InBasket for appointments.

Qualifications & Skills
Education: High school diploma or equivalent required.

Experience: Minimum of 1–2 years of medical front desk experience, preferably in cardiology or a similarly fast-paced specialty.

Technical Proficiency: Hands-on experience with Epic EMR is strictly required.

Skills:
Strong understanding of medical insurance, copays, and basic medical terminology.

Ability to multitask under pressure while maintaining a calm, empathetic demeanor with patients.

Excellent verbal and written communication skills.

Company Description Busy cardiology practice Company Description Busy cardiology practice