Housing Case Manager

The Youth Housing Case Manager is responsible for facilitating pathways to permanent housing for youth who are on the street or in the RYSE program. He/she/they oversees housing-focused case management and fills a central role in linking youth experiencing housing instabilities to an appropriate housing plan and supporting the team in sustaining placements.

JOB RESPONSIBILITIES

Facilitate re-housing activities using a housing first, trauma informed, positive youth development approach Conduct screening and assessment with participants, including hard to reach clients, with the objective of determining housing barriers, and appropriate housing intervention. Facilitate the housing planning process, including oversight of barriers, assessment/VI-SPDAT, and putting eligible clients on a path to maintaining housing. Document service encounters as required, input data in a timely manner in Homeless Management Information System (HMIS), excel spreadsheets, and/or case management database as program requires. Practice positive youth engagement through persistent and creative engagement to motivate, encourage participation, and promote follow-through to obtain and maintain stable housing. Remain primary point of contact while client moves through the housing process. Facilitate monthly rent meeting and submit check requests for all housed youth who are supported financially Communicate with landlords each month, ensuring rent is paid and there are no concerns Remain the agency’s primary point of contact for client/landlord relationships Address lease-related issues on all supportive housing units Case Management Oversee the development and implementation of individual success plans in the housing stabilization program, including identification of barriers to obtaining/maintaining housing and steps to overcome them. Conduct home visits on a regular schedule Oversee appropriate discharge plans from permanent housing programs. Participates in staff meetings and other group activities essential for operations Leads team discussions on client progress and lack of progress and helps to develop possible solutions to ensure best support for the client’s success. Promotes good community relations and utilizes community services and resources. Attends scheduled training programs for professional development that includes, at a minimum, trainings required by RYSE and by regulatory and accrediting bodies. Performs other duties as assigned.

REQUIRED QUALIFICATIONS

Associate degree or bachelor’s degree in a related industry or field (human services, counseling, business management, etc.) preferred. One-two years of experience working in case management or housing navigation environment with a particular focus on young adults ages 18-24 Knowledge of available community resources and services Proficient in use of computer technology primarily Microsoft WORD & EXCEL, HMIS. Ability to complete a variety of daily, bi-weekly, and monthly documentation, as well as data collection. Ability to respond efficiently and effectively in emergency situations. Understand and maintain confidentiality of member information Perform general clerical duties including recordkeeping and filing. Excellent verbal and written communication skills. Ability to work independently and as a part of an interdisciplinary team. Ability to work with diverse populations Valid HI driver’s license and reliable transportation and/or own vehicle. Weekends and evenings may be required. Physical Demands & Work Environment This position involves engaging with diverse communities, participating in site visits, and attending policy discussions. Reasonable accommodations will be made to ensure accessibility. While primarily office-based, occasional fieldwork, community meetings, and housing site evaluations may be required. Standard office responsibilities include document preparation, computer use, and phone communication. Commitment to Diversity & Inclusion RYSE is committed to equity, inclusion, and social impact. We encourage applications from individuals of all backgrounds, including members of the LGBTQ+ community and those with lived experiences in housing insecurity. Employment Type Full Time #J-18808-Ljbffr Residential Youth Services & Empowerment (RYSE)