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L3 Application Support Engineer

Artech Information Systems LLC

Job Title: L3 Application Support Engineer
Location: Mount Laurel, NJ (Need candidate LOCAL to Mount Laurel, New Jersey ONLY)
Duration: 6 months (extendable)
Pay Range: $48-52/Hour on W2 only
Note: Applicant must be willing to work on W2.

Request-ID: 81412-1

Role Overview: A senior-level production support role focused on debugging and fixing Java + Angular applications in real time.


Key Responsibilities:
  • Provide L3 production support for enterprise applications developed using Java| Spring Boot| and Angular.
  • Perform in-depth root cause analysis (RCA) for recurring and complex incidents.
  • Debug application issues related to APIs| microservices| backend logic| and frontend components.
  • Analyze logs| stack traces| database issues| and performance bottlenecks.
  • Implement bug fixes| patches| and minor enhancements in coordination with development teams.
  • Support production deployments| releases| hotfixes| and post-release validations.
  • Work with L2 support teams to guide issue triage and resolution.
  • Ensure adherence to SLAs| incident management| and change management processes.
  • Participate in on-call rotational shifts as part of 24x7 support coverage.
  • Maintain and improve support documentation| runbooks| and SOPs.
  • Proactively identify stability| performance| and security improvements.

Required Skills:
  • Java| Spring Boot| Angular Experience 6-10 years (relevant application support development experience) Shift Yes may require rotational shifts.
  • The L3 Application Support Engineer will provide advanced production support for business-critical applications built using Java| Spring Boot| and Angular.
  • This role focuses on deep technical troubleshooting| root cause analysis| and permanent fix implementation| working closely with development| infrastructure| and DevOps teams to ensure high availability and performance of applications.

Company Benefits & Culture:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • Dynamic and collaborative work environment.

Appreciate your quick response and please feel free to reach me out for any query you may have.

Kind Regards,


Vibhor Babbar
Manager - Staffing

Artech is the #1 Largest Women-Owned IT Staffing Company in the US!


Call/Text: View phone number on click.appcast.io
Email: View email address on click.appcast.io | LinkedIn: Vibhor Babbar
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
Website:
Explore consulting Job Opportunities for Growth - Artech
Vacancy posted 1 day ago
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