Living Shores - Retail Host

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.Work in a fun environment helping guests make memories of a lifetime with the children in their life! You will make friends and get to meet new people every day while assisting them in our gift shops.The outgoing and service-oriented Retail Host provides fast and courteous service to our guests interested in purchasing a souvenir to remember their experience.We are currently looking for a:Living Shores - Retail HostRoles & Responsibilities:Roles & Responsibilities:Welcome and greet all guests with a smile as they enter retail locationsInitiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirsMaintain a general knowledge of all available merchandise to assist guests with questions regarding our productsMaintain knowledge of current sales and promotions; promote these events to prospective guestsAttempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upsellingResolve guest concerns in a courteous and prompt mannerOperate all POS equipment accurately to finalize all purchasesEnsure merchandise is well stocked, organized, and presentable for our guestsEnsure the retail locations are clean and safe for our guestsRefold or rehang clothing items as necessaryAssist managers and supervisors with monitoring inventory control methodsProcess and return damaged merchandise in accordance with company policiesSafely and properly use a step ladder to reach higher shelvingRemain vigilant for possible theft from guests or other hostsNotify leadership when supplies are running low such as printer paper, ink pens, trash bags, shopping bags, etc.Report maintenance or safety concerns to a supervisor or manager in a timely mannerAll other duties assigned by leadershipEducation & Experience:No education requiredPrevious retail experience is helpful but not requiredLanguage: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.Requirements:Must be at least 14 years of age to comply with New Hampshire Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidaysMust have reliable transportation to and from your scheduled shiftAbility to comply with all uniform policiesMust possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional mannerAbility to positively engage with guests to promote sales and customer satisfactionPrevious experience with Point of Sale (POS) technology and PCI compliance a plusAbility to follow direction, multi-task, and work as part of a team as well as independentlyPhysical Requirements:Ability to stand, walk, and remain on feet for majority of the workdayAbility to frequently stoop, twist, kneel, bend, squat, or reach above shouldersAbility to use a step ladder in a safe and proper mannerAbility to carry, push, pull, lift, and hold objects weighing 40 pounds or moreWorking Conditions:This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environmentsFrequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust and other weather conditionsSome exposure to dust and chemical cleaning agentsWorking at Living Shores is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Living Shores host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!Team member benefits:Perks & Benefits:Flexible scheduleAbility to cross-train and learn unique skills across various departmentsFree admission to Living Shores and Story Land parks on your days offInvitations to exclusive company-sponsored host events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Living Shores. Apply today!Do not miss the chance to spark your career now! #J-18808-Ljbffr Herschend Family Entertainment