Claims Supervisor

• Supervise, train, and monitor assigned claims adjusters and other claims personnel
• Assist Claims Leadership in overseeing and handling claims
• Manage operations of the designated area of authority
• Interview, hire, train, direct, assess, and develop personnel; coordinate discipline as required
• Regularly review claims and adjusters’ files for coverage and adequate reserves
• Answer claims questions, review claim correspondence, and counsel on further action
• Resolve coverage and unusual questions within designated authority and conduct related research
• Maintain and apply working knowledge of adjusters’ files and statutory laws
• Recommend and participate in developing and evaluating claims procedures with the Claims Manager
• Handle claim complaints and inquiries
• Assist the Claims Manager and act on the manager’s behalf as necessary
• Receive and direct processing of legal papers served upon ERIE involving claims actions
• Direct activities of outside legal counsel as required
• Assist with trial preparation and attend pre-trial functions and trials as necessary
• Review reports, payments, and buyer information
• Negotiate with salvage auctions and salvage yards when required
• Contribute to projects, initiatives, teams, and assignments supporting business strategy and operational outcomes
• Serve on the Catastrophe Team, potentially traveling on short notice for more than two consecutive weeks
• Maintain regular and predictable attendance and onsite presence as required by business and operational needs

Requirements High school diploma or equivalent and six years of claims related experience required; or Associate degree and four years of claims related experience required; or Bachelor’s degree and two years of claims related experience required Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require Valid driver’s license required Ability to serve on the Catastrophe Team, including short-notice travel to other locations for periods exceeding two consecutive weeks Experience using estimating software preferred Experience in a leadership role preferred Completion of Associate in Claims (AIC) designation preferred Use of Personal Protective Equipment (PPE) required Manual keying/data entry/inputting information/computer use often (20–50%) Occasional driving ( Core Competencies Demonstrates expertise in claims management, including supervision, training, and development of claims personnel. Proficient in claims procedures, legal compliance, and effective communication with stakeholders. Highest-signal resume keywords Claims Management Leadership Experience Associate In Claims (AIC) Designation Estimating Software Statutory Law Knowledge ATS Optimization Keywords Hard Skills Claims Adjusting Claims Procedures Development File Review Negotiation Data Entry Legal Document Processing Trial Preparation Coverage Analysis Reserve Management Personnel Training Soft Skills Supervision Communication Problem Solving Team Collaboration Conflict Resolution Certifications & Qualifications Associate In Claims (AIC) Valid Driver's License Industry Keywords Claims Adjuster Catastrophe Team Legal Counsel Coordination Claims Leadership Operational Management Tools & Technologies Estimating Software Personal Protective Equipment (PPE) #J-18808-Ljbffr Jobtailor