Food & Beverage Supervisor, Lobby Cafe

F&B Supervisor

A day in the life of an F&B Supervisor demands high levels of energy in order to keep up. They need consistency and creativity to tackle daily adventures. The list below is essential to know:

Oversee and supervise daily operations of the Lobby Caf, Hotel Bar and Supper Club during all hours of operations

Recognize all In-House and VIP guests

Build and strengthen relationships with our guests

Assign shift teams, side work, and stations

Attend weekly Food & Beverage meetings

Work hands-on while supervising shift operations

Ability to open and close the outlets as necessary due to business needs

Drive problem solving and resolution

Ensure teams have a strict adherence to uniform & grooming standards

Thorough conversational knowledge of hotel history and statistics

Keep the teams focused on guest satisfaction and desired financial results

Ensure Food and Beverage service occurs according to operating and DC Core standards

Maintain and ensure compliance with all F&B policies, procedures and standards

Direct team members to strive for continuous improvement and excellence in all areas of responsibility

Maintain a strong working relationship with all departments to ensure effective communications for operational issues

Supervise departmental labor and equipment costs

Complete supervisory projects and report assignments

Perform any other job-related duties as required and requested

Sometimes our guests have special requests involving seating assignments, preferred needs of regular guests' dietary restrictions and even special occasions. Our F&B Supervisors advise the managers and servers of any VIP's questions and/or specific service needs to guarantee the requests are fulfilled by our Food & Beverage Supervisors and Managers.

Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our F&B Supervisors are relied upon to report these and work with several other positions to correct.

Communication is what keeps our departments running perfectly. Our F&B Supervisors must communicate with other departments and extended hotel team in order to ensure the alignment remains.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.