Service Advisor

Service AdvisorThe Service Advisor is a customer-facing team member who communicates directly with both guests and technicians to ensure smooth, understandable, and positive experiences in the quick service area. General maintenance is not only important to keep a vehicle running properly, but it nurtures the customer’s relationship with the dealership. This position has great variety, fun people, and a lively pace.Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional customer outcomes. We believe that genuine, engaged, ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance. All of this is key to our success and stability, but we wouldn’t have happy, long-term employees without taking care of them with strong income and generous benefits.Enjoy Benefits Including5-day work weekAccelerated Paid Time Off (PTO) ScheduleAmple Medical, Dental, and Vision insurance OptionsLocally-managed 401(k) Program with Company ContributionHealth Savings Account with Company ContributionFlex Spending OptionsLife and Disability Insurance OptionsAccident, Critical Illness, and Hospital Indemnity Insurance OptionsAppealing Employee Discounts on Vehicles, Services, Parts, and AccessoriesOn-going Training and EducationThe Professional Respect of a Caring, Innovative Leadership TeamGillie Cookies and Other Fun Treats from Time-to-TimeResponsibilitiesWelcomes Customers Promptly and GenuinelyClearly Documents Vehicle Concerns as Described by the CustomerDetermines Needs and Recommends Vehicle MaintenancePrepares and Presents Service EstimatesEstablishes and Communicates Next StepsMonitors the Progress of Each Vehicle: Updating Customers FrequentlyVerifies that Final Invoice Matches Work Performed on the Repair OrderPresents and Explains Completed Work and Charges to CustomersQualificationsA Kind and Friendly DemeanorExperience in a Service Advisory Role is a PlusOrganized and Able to MultitaskGeneral Automotive Knowledge and Enthusiasm are Helpful