Salesforce Business Analyst

Company – Our client is a leading healthcare technology and services organization dedicated to improving access, affordability, and outcomes across the healthcare ecosystem. Recognized for innovation and operational excellence, they foster a collaborative, high-accountability environment where critical thinking and curiosity are highly valued. Job Title – Salesforce Business Analyst Location – Remote in the US (Must work EST hours; CST candidates considered. 8:00 AM Eastern meetings required.) Role Type – Contract-to-Hire (6 months, then conversion to full-time) Must Have Skills: Highly “why-curious” analyst who challenges requirements to uncover true business needs Strong Salesforce knowledge, ideally with hands-on Salesforce Admin experience Ability to write and interpret Salesforce Object Query Language (SOQL) for data analysis Process documentation expertise, including creating detailed process flows (Visio or similar tools) Healthcare industry experience preferred Responsibilities and Job Details: Serve as a senior-level individual contributor partnering with business and technology stakeholders Elicit, analyze, and challenge business requirements to ensure alignment with true organizational needs Translate business requirements into clear, actionable Salesforce solutions Leverage SOQL to analyze data, validate assumptions, and support decision-making Create and maintain detailed process documentation, workflows, and process maps Facilitate early-morning stakeholder meetings (8:00 AM EST) with professionalism and preparedness Collaborate cross-functionally while maintaining accountability for deliverables Provide thoughtful, constructive feedback to leadership and project teams Balance curiosity and critical thinking with tact and professionalism Contribute to a culture that values independence, collaboration, and continuous improvement #J-18808-Ljbffr Covenant HR