Vehicle Title Specialist I (Manheim)

Title Specialist ICompany: Cox Automotive - USAJob Family Group: Vehicle OperationsManagement Level: Individual ContributorFlexible Work Option: No remote option; must work at a specified Cox locationTravel %: NoWork Shift: DayCompensation: Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionJob Responsibilities:Process and re-assign titles for vehicle sold by auction.Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.Resolve Title issues through interactions with customers or accounts.Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.Perform other duties such as processing sale day transactions using the AS400 and provide customer service.Verify purchases in-lane using the DVR.Gain proficiency in DMV processes within 6 months of hireProvides customer support via phone using a headset in a fast-paced environment.Requires full counter coverage, greeting and assisting clients, and guests. (I know this is listed on the general req for Title Specialist, just want to make sure they know it is an important part of the role here at our location, we are a small location)Access and or add client information from Auction AccessAssist in sale day Settlement balancing.Ensure Front counter coverage.Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culturePerform other duties as assigned by Management.May be required to travel and or work overtime as business needs dictate.Qualifications:Two or more years of related experience required in the auction industry or at the DMV.Effective communication skills required.Must possess good problem-solving and organizational skills.Valid driver's license and safe driving record required.High School Diploma/GED and 3 years' experience in a related field.OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;OR 5 years' experience in a related field.Previous vehicle title experience and title handling are required.Ability to recognize title brands and other relevant notations related to titles is a requirement.Bending and light lifting 10 lbs. or less required.Schedule:Monday - Thursday 8:30am - 5:00pmFriday 8:30am - 1:00pmPreferred:Must have strong organizational skills and be very detail-oriented.Ability to type and use 10-key proficiently required.Sitting and standing for extended periods of time.Extensive detail handwritten and computer work.Willingness to become a Notary is desired.Work Environment:Office setting.Drug Testing:To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Benefits:Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About Us:Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox Enterprises