Billing Inquiry Associate (Night)

Billing Inquiry Associate (Day/Night)

Location: Throop PA 18512

Duration: 3 months contract

Timings: 8:30 pm to 5:00 am (Sun to Thu for Night) & (Mon to Fri for Day)

Duties

• Assisting and responding to customer inquiries concerning their bill
• Consulting and performing the research necessary to resolve inquiries
• Processing incentives, inputting incentive information into the system, auditing shipper detail, correcting suspense detail, preparing billing adjustments, and performing research
• Additional duties may also include general administrative tasks

Requirements

• Intermediate skills in Microsoft Office, especially Excel, required
• Problem solving, analytical, written, and verbal communication skills a must
• Prior office experience is preferred