Sr. Director, Technical Program Management

Overview Sr. Director, Technical Program Management Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. Key Responsibilities and Expectations Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life‑cycle Experience building and leading a world‑class team of technical program managers with a mission to power real‑time, intelligent experiences for our customers and associates Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology‑based decisions Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow‑through, accountability, and results Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications Bachelor's Degree At least 9 years of experience managing technical programs Preferred Qualifications 9+ years of experience designing and building data‑intensive solutions using distributed computing 5+ years of experience in building distributed systems and highly available services using cloud computing services or architecture - preferably using AWS 5+ years of building and leading experienced TPM teams 5+ years experience building highly scalable mobile products and platforms 5+ years of experience with Agile delivery 5+ years experience delivering large and complex programs – where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience Equal Opportunity Employment Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One’s recruiting process, please send an email to View email address on click.appcast.io Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. #J-18808-Ljbffr Capital One