Host - El Torito

Host–ElTorito –Xperience Restaurant Group (XRG) Job Overview At Xperience Restaurant Group (XRG), we strive for excellence and invite hospitality‑centric individuals to become part of our team. This role is focused on creating a welcoming atmosphere for guests and ensuring a smooth flow of service. Benefits Competitive pay: $18.20‑$19.00 per hour, DOE Flexibility: Flexible hours across day, night, weekend, holidays Career growth: Promotion from within Culture: Inclusive, #XRGFam environment Dining discounts for you and up to 5 guests Employee referral program Credit Union financial benefits (checking, savings, loans, education) Partner perks: discounts on theme parks, travel, apparel, sports tickets Sick time available in eligible states: CA, CO, AZ, MA, MD, WA, NY, NV, IL Health insurance for full‑time team members Compensation $18.20‑$19.00 per hour (DOE) Purpose The host or hostess is responsible for delivering a friendly greeting upon guests’ arrival, promptly seating them, bidding farewell, and inviting them back upon departure. Duties & Responsibilities Greet guests immediately upon arrival Inform guests that their table is ready and invite them to their table Carry guests’ drinks from the bar area to the table and transfer their tab if needed Pull out chairs and tables for guests Answer calls promptly and politely Utilize all tables on rotation to maximize turnover and maintain smooth flow Keep host stand well organized and stocked Move furniture as directed by management (tables, chairs, bar stools, etc.) Tour the restaurant intermittently to identify empty tables Respond to guest concerns, correct errors, and resolve complaints while maintaining a positive attitude; escalated to management when necessary Complete opening, running, and closing side‑work duties as assigned Assist teammates with side‑work duties when requested Complete additional tasks as assigned Qualifications & Skills High school diploma preferred Proof of eligibility to work in the United States Valid driver’s license 18+ years of age Possess or be able to obtain required state work cards Minimum of one year related experience Familiarity with OpenTable Proper lifting techniques Guest relations skills Sanitation and safety awareness Safe alcohol service knowledge Full‑service restaurant operations experience Effective communication in English, both spoken and written Working Conditions Indoor and/or outdoor work, exposure to hot or cold surfaces, steam, wet floors Variable noise, crowd, and smoke levels depending on guest volume Fast‑paced, high-volume, full‑service restaurant environment Work varied shifts: days, nights, weekends, holidays Physical Requirements Walk and stand for long periods Use hands to handle objects, tools, or controls Repeat movements for long periods Understand speech and speak clearly Push and lift up to 50 lbs Reach, climb stairs, balance, stoop, kneel, crouch, or crawl Disclaimer This job description is a summary of duties expected of a host/ess. It is not an all‑inclusive list and may be modified at any time with or without notice. #J-18808-Ljbffr