Strategy Insights & Market Research Associate — Impact & Growth

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS. What you’ll do Leverage problem‑solving skills and frameworks to develop solutions to our clients business problems Assist in structuring and conducting market research (qualitative and/or quantitative) and desk research to derive insights and support client decision making, including primary research with HCPs and patients, interviews, focus groups, surveys, and AI‑enabled research approaches Design custom analyses using tools like Excel, Access, Confirmit and ZS's proprietary software Manage components of end‑to‑end research execution, including screeners, discussion guides, fieldwork oversight, and synthesis of findings into clear, story‑driven presentations Synthesize and communicate results to clients and ZS teams through oral and written presentations Develop client relationships and serve as key point of contact on certain aspects of projects Support management of program plans, conduct regular client status updates, and assist with risk and issue mitigation to ensure project timelines and goals are met Work across pre‑launch engagements (segmentation, demand forecasting, campaign strategy, KPI baseline) and post‑launch engagements to support full product lifecycle decision‑making Advance problem‑solving skills and improve ZS's capabilities Mentor and support development of Associates on your projects and teams What You’ll Bring PhD, Masters or bachelor’s degree in a field with quantitative coursework such as business, economics, marketing, psychology, life sciences and social sciences. In lieu of a PhD, 2-5 years of relevant post‑study professional experience will be considered. 3-5 years of full‑time professional experience Strong Excel/MS Suite skills; quantitative/statistical background is a plus High motivation, good work ethic, maturity and personal initiative Strong oral and written communication skills Empathy, adaptability and high personal impact Strong attention to detail, with a quality‑focused mindset Self‑discipline for planning and organizing tasks Aptitude for, and enjoyment of, team leadership Fluency in English Client‑first mentality Intense work ethic Collaborative spirit and problem‑solving approach How you’ll grow Cross‑functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions Perks & Benefits At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. Hybrid working model We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Equal Opportunity Employer ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. #J-18808-Ljbffr ZS