Support Staff (Downtown Tasting Room)

Job Description

Job Description

Company Description

JUSTIN is an award-winning winery and fine dining establishment in Paso Robles. It's our pleasure to share that The Restaurant at JUSTIN has once again earned a MICHELIN Star and MICHELIN Green Star - making it the only winery restaurant in the county to receive both awards for four years in a row. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality.

Our team is looking for a positive and energetic  Full-Time Support Staff member to join our Downtown Tasting Room team! This person will be responsible for welcoming our guests at the door, providing water service, removing empty plates, replenishing table supplies promptly, and accommodating special requests to create a memorable experience. This is a great opportunity to gain hands-on experience in a luxury, high-volume tasting room on the beautiful Downtown Square, with opportunities to expand your wine and service knowledge through our JUSTIN training program.

This is a full-time position based at the JUSTIN Downtown Tasting Room: 811 12th St, Paso Robles, CA 93446. The normal work shift is 9:30 AM - 5:00 PM.  We are seeking an individual willing to work flexible hours, including weekends and holidays.

Job Description

• Welcomes guests upon arrival and assists in creating a memorable tasting experience
• Responds promptly and appropriately to guest requests, communicating needs to Wine Guides or Managers as necessary
• Accommodates special requests and ensures a seamless flow of service throughout 
• Clears tables after guests leave, transporting glassware, silverware, and dishes to appropriate areas for washing
• Resets and arranges tabletops and ensures floors and seating areas are clean and tidy
• Inspects restrooms regularly and maintains cleanliness and restocking standards
• Assists with pre- and post-shift setup and cleanup to maintain operational readiness
• Restocks wine, merchandise, and collateral materials as needed
• Supports Wine Guides with timely replenishment of table supplies and service items

Qualifications

• ​​​​​​Previous experience in a restaurant, tasting room or other hospitality setting is preferred but not required
• Valid Food Handler Certificate and Alcohol Beverage Control License or willing to complete upon employment
• Show a strong interest in customer service and an appreciation for wine
• Possess a flexible schedule, including the ability to work weekends and holidays
• Professional appearance and demeanor
• Strong organizational skills and ability to manage priorities in a fast-paced environment
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to communicate effectively with guests and team members from diverse backgrounds
• Interest in customer service and wine, with a willingness to learn and grow
• Must be 21 years of age or older
• Must be able to speak, read, write, and understand English

Pay Range: $17.00 per hour, plus tips. Final compensation will be dependent upon skills and experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society:  To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options.  In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit  are pleased to share with you The Wonderful Company’s new Corporate Social Responsibility website: 

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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