Fulfillment Center Manager

Job Description

Job Description

Description

Hi there, we’re Article. Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. We’re now on the hunt for a talented, enthusiastic leader to lead and successfully grow the new expansion of our Patterson, California location. As a Fulfillment Center Manager, you’ll consistently oversee the day-to-day operations of the warehouse and Drayage operations to ensure we create "Remarkable Experiences" for our customers and our warehouse team.

The Operational Reality: This is our largest hub—a high-volume, 712,000 sq. ft. facility experiencing massive expansion. To be successful, your background must mirror our specific industrial realities. We are strictly looking for leaders with proven experience in:

• Large Box & High SKU Complexity: Managing strict inventory control, cycle counting, and space consolidation for 3,000+ large, heavy-boxed SKUs .
• Heavy Inbound Volumetrics: Orchestrating high-velocity ocean container logistics averaging 30+ trucks daily .
• Fleet & DOT Compliance: Managing drivers, fleet equipment, and strict DOT compliance/log oversight.
• High-Risk Safety: Maintaining an iron-clad safety culture in an environment dense with motorized equipment and 3rd party labor solutions.

Why We Need You: Patterson is at a turning point, moving past simple growth and into a phase of true evolution. We need a leader who sees this bigger picture. In this role, you aren’t just managing a facility; you’re overseeing the final, most important step of a customer’s journey. For us, a delivery isn’t just a box on a truck—it’s the centerpiece of someone’s home, and we need a leader who treats it with that level of significance.

As the architect of our local growth, you will balance these heavy logistics with the mentorship of a rapidly growing team, ensuring that every sofa that leaves our dock is a win for the customer.

Schedule :  Monday - Friday

Location :  400 Park Center Drive, Patterson, California, 95363, US

Building size: 712,000 SQ FT

Team Size: 1 Operations Manager
3 Supervisors

22 Hourly Particles

This, of course, will grow with the expansion!

To ensure you are set up for success, you’ll start with an immersive onboarding experience:

• The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where you’ll learn our systems, soak up our culture, and see "Remarkable Experiences" in action before leading the charge in Patterson.

What You’ll Do:

• Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.
• Architect a High-Performing Team: Lead the full talent lifecycle—recruiting, onboarding, and training—to build a world-class team from the ground up.
• Develop Future Leaders: Directly manage and mentor a leadership tier of 3–6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.
• Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."
• Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
• Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.
• Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.
• Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.

Who You Are:

• A Decade of Scale: 10+ years of leadership in high-volume Warehousing or Logistics. You’ve successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.
• Transportation Mastery: 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.
• Operational Precision: A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.
• Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
• Relational Intelligence: Exceptional interpersonal skills. You’re as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
• The Expansion Mindset: You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.
• Communication Excellence: Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.

The Logistics

• Travel Requirements:
  • Possess a valid Driver’s License and Passport.
  • Willingness and ability to travel as needed to provide hands-on support across our regional network.
• Availability: Flexibility with working hours to support our multi-shift operations
• Right to Work: You are legally authorized to work in the US.
• Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).

Perks & Benefits:

• Benefits-eligible (First day of employment)
  • Medical, Dental, & Vision coverage
  • Life Insurance
  • Disability insurance 
• Vacation, Holidays & Sick/Wellness Days 
  • 48 hours Sick/wellness (6 days, accrued annually)
  • 8 paid holidays + 1 Inclusion & Diversity day
  • 160 hours (4 weeks) paid vacation (accrued annually)
• Other Benefits/Perks
  • 4% 401K matched contribution 
  • Paid maternity and parental leave
  • 45% Employee discount + 15 % family & friends discount
  • We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus. 

The target salary for this role is $120,000 to $140,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.

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