Regional General Manager Horton Service and Install Branches

Southeast / South Regional General Manager

Join Door Services Corporation, a trusted leader in automated entrance solutions for commercial, institutional, healthcare, and industrial environments. We specialize in the installation, service, and maintenance of advanced automated entrance systems, backed by more than 50 years of industry innovation. Door Services Corporation is part of Overhead Door Corporation and proudly partners with Horton Automatics to deliver high-quality sliding, swinging, and specialty door solutions. Our teams include AAADM-certified technicians providing 24/7 emergency service and industry-leading expertise.

As the Southeast / South Regional General Manager, you will oversee operations across multiple branch locations, ensuring strong business performance, customer satisfaction, and a culture of safety. This role is ideal for a strategic, operations-focused leader ready to drive growth and elevate service excellence across a high-performing region.

Responsibilities

Lead & Inspire: Develop and mentor site managers and team members to achieve operational and financial goals.

Drive Growth: Expand sales in new construction installations and repair/service markets.

Own Performance: Manage full P&L responsibilities, ensuring revenue and profitability targets are met.

Optimize Operations: Oversee inventory control, dispatching, billing accuracy, and workflow efficiency.

Champion Customer Service: Deliver exceptional experiences that strengthen relationships and increase market share.

Implement Best Practices: Introduce SOPs and change management initiatives to streamline operations.

Promote Safety: Support and enforce all safety programs and initiatives.

Build Partnerships: Develop strong relationships with customers and vendors to drive long-term success.

All other duties assigned

Qualifications

Qualifications

12+ years of management experience or 20+ years of progressive experience in the door industry.

Background in service, installation, or distribution within a construction environment.

Full P&L management experience required.

Valid driver's license and ability to travel.

High school diploma or GED required, college degree in business management, construction, or related field preferred.

Skills and abilities

Ability to set vision, align teams, and execute growth strategies across multiple locations.

Strong understanding of P&L management, budgeting, forecasting, and cost control

Strong communication and negotiation abilities.

Analytical thinker with problem-solving expertise.

Ability to manage multiple priorities in a fast-paced environment.

Skilled in implementing SOPs and leading teams through organizational change.

Proficiency in MS Office and ERP systems (Oracle preferred).

Innovative mindset with a focus on continuous improvement.

Knowledge of workplace safety standards and ability to enforce compliance.

Work Environment

This position involves working in varied settings such as hospitals, pharmaceutical facilities, business offices, and retail locations. Employees may encounter moving mechanical parts and changing weather conditions. Exposure to wet or humid environments, airborne particles, temperature extremes, electrical components, and vibration may occur.

Physical Requirements

The role requires regular standing, walking, reaching, and occasional climbing or balancing. Employees may need to lift or move items up to 50 pounds independently. Anything over 50 pounds requires assistance. Vision requirements include close, distance, and peripheral vision, depth perception, and focus adjustment.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

We value diversity and strive to create an environment where every employee feels respected, supported, and empowered to contribute to our success.

About Us

The Overhead Door™ Brand is one of the most recognized and respected brands in the garage door industry. For 100 years, the Overhead Door™ Brand has stood for product quality and expertise, as well as professional service. From commercial and industrial upward-lifting doors and access systems to residential garage doors and openers, we combine quality, dependable products with reliable service to consistently give home and business owners confidence and peace of mind. Because we care about safety, we require that all of our garage doors and commercial doors be installed by professionally trained technicians. We offer specialized training on the installation of our doors through ongoing classes offered through ARCAT. When you are looking to have a garage door or commercial door installed, be sure to look for the Red Ribbon logo from the garage door company you call. If the company does not display the Red Ribbon logo on their advertising, building, trucks or uniforms, you are not dealing with an authorized distributor of Overhead Door™ products.

About the Team

Your expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and repair all makes and models of automatic doors and windows from all manufacturers. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.

Job Info

• Job Identification 4546
• Job Category Field/Service
• Job Schedule Full time
• Job Shift Day
• Locations 4122 Bennett Memorial Rd, Durham, NC, 27705, US
• Brand Horton