Pet Parent Concierge - Front Desk

Pet Parent Concierge Job Posting Onboarding Bonus! After a successful 90‑day completion, you receive $250. After 6 months, another $500. About the Role Dogtopia is looking for dog lovers to join our team as a Pet Parent Concierge. We provide a fun, fast‑paced work environment focused on team culture. Purpose Beyond Profit We enhance the joy of dog parenthood by providing clean, safe, and educational dog daycare. We also enable dogs to positively change our world through the Dogtopia Foundation. The Role The first point of contact for pet parents. The best customer service/front‑desk position for dog lovers. Responsibilities Provide excellent customer service Answer phones, emails, and pet parent questions Collect pet parent information Educate pet parents about Dogtopia, requirements, and membership benefits Schedule services and set up Meet & Greets Check dogs in and out Escort dogs to and from pet parents Give tours Maintain a neat and organized environment Perks and Bonuses Bring your dog to work Onboarding, retention, and referral bonuses up to $500 each Birthday bonus Team support bonuses for filling in when needed Competitive base pay with quarterly reviews Holiday bonuses and pay Cross training and company advancement opportunities Positive team culture valuing inclusivity and transparency Hands‑on managers working side‑by‑side Personal development opportunities in dog industry and sales, customer service, behavior and handling Paid online Dogtopia Connect training before first day *Some courses eligible for CEUs through the CCPDT Requirements Must love dogs Customer service experience Friendly Strong attention to detail Teamwork Positive attitude Able to multi‑task Reliable attendance Sales & scheduling experience is a bonus but not required #J-18808-Ljbffr 5G Dogtopia LLC