Software Engineer

Heidi AI Care Partner

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

What You'll Do

• Build systems that live inside clinical workflows: You'll shape how Heidi integrates with the EHRs that run American healthcare. The goal isn't connectivity—it's making Heidi feel like a native capability, not a plugin.

• Turn clinical complexity into simple experiences: US healthcare has layers of billing rules, compliance requirements, and payer constraints. You'll build systems that absorb that complexity so clinicians never see it.

• Build for trust and quality: Write clean, testable code with strong interfaces, thoughtful error handling, and observability. These workflows are depended on by clinicians, operators, and downstream systems.

• Own outcomes, not just code: You'll care about whether the things you build actually help clinicians and improve practice revenue—not just whether they technically work.

• Ship agentic workflow functionality: Build systems where AI assists with extraction, reconciliation, and drafting across workflows, with human review, auditability, and clear controls.

• Operate in close collaboration: Work day-to-day in a highly collaborative environment, including frequent pairing and shared ownership of design and implementation.

• Grow with the domain: Learn how healthcare organizations operate in practice, especially the requirements and constraints that come with serving US customers, and translate that into product improvements.

What We're Looking For

• 3-5 years of software engineering experience, with demonstrated ability to ship features that real users depend on.

• Strong full-stack fundamentals and experience contributing to user-facing products.

• Sound engineering judgment: You make sensible trade-offs, keep scope clear, and improve quality through testing, readable code, and thoughtful design—with support and feedback from the team.

• Ownership and follow-through: You take responsibility for what you commit to, communicate clearly when something changes, and ask for help early when you're blocked.

• Collaborative working style: You work well with others, enjoy building in a tight feedback loop, and are comfortable pairing and sharing work in progress.

• Comfort with ambiguity: You can engage with messy problems, ask good questions, and help drive toward a practical, shippable solution.

• Fluency with AI coding tools: You use modern AI tools to accelerate delivery, while staying rigorous about correctness and validation.

• Experience with agentic frameworks, modelling complex domains, orchestration, and event-driven architectures is a plus.

The Way We Work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us?

• In office to collaborate with like-minded professionals

• Healthcare, Dental, Vision benefit options

• 401k with 3% match

• Personal development budget of $500 per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups

• The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.