Case Manager

Case Manager – California Personal Injury

Position Overview: An established U.S. law office is seeking a highly organized and detail-oriented Case Manager to oversee client communication, case documentation, and deadline management in personal injury matters. This role is critical to ensuring smooth case progression, accurate record-keeping, and timely filings. The ideal candidate will be proactive, empathetic, and capable of managing multiple cases simultaneously while maintaining compliance with firm standards.

Case Management & Documentation

• Organize and maintain client records, medical documentation, and case-related correspondence.
• Track and manage case deadlines, hearings, and appointments using legal case management software.
• Ensure all filings and submissions are completed accurately and on time.

Client Communication & Support

• Serve as the primary point of contact for clients, providing updates and addressing inquiries.
• Communicate empathetically and professionally to build trust and maintain strong client relationships.
• Coordinate with attorneys, medical providers, and external stakeholders to gather information and support case strategy.

Administrative & Operational Support

• Manage calendars for attorneys, ensuring hearings, conferences, and deadlines are scheduled appropriately.
• Draft and send correspondence to clients, providers, and opposing counsel as needed.
• Support attorneys in preparing case files for litigation, mediation, or settlement.

Qualifications

• Minimum 5 years of experience in case management or legal support in California Personal Injury Law.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple cases and deadlines in a fast-paced environment.
• Proficiency in legal case management software and Microsoft Office Suite.
• Spanish language proficiency preferred to support diverse client needs.

Preferred Skills

• Experience coordinating with medical providers and insurance companies.
• Familiarity with personal injury litigation processes and documentation requirements.
• Strong interpersonal skills for client-facing interactions.
• Ability to work independently while collaborating effectively with attorneys and staff.