Principal iCertis Application Lead

Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

JOB SUMMARY

This role is based in Washington DC, Wilmington, Philadelphia, and Chicago. Analyze, design, develop, and implement software solutions supporting enterprise procurement systems. Serve as a senior technical escalation point for operational support, ensuring timely issue resolution and overall system stability. Collaborate closely with project managers, software engineers, business systems analysts, IT service owners, and technical leads to provide clear visibility into development progress and issue status. Provide technical leadership across both operational and project initiatives, offering daily oversight throughout the project lifecycle. Partner with customers, business analysts, and delivery teams to understand business requirements and translate them into high‑quality, scalable technical solutions.

ESSENTIAL FUNCTIONS

* Serve as a Senior Functional Lead with deep expertise in contract lifecycle management, supplier lifecycle management using the iCertis CLM application and integration with SAP Ariba On-Demand, SAP ECC, S/4HANA, and emerging procurement technologies. * Act as a functional subject matter expert for iCertis contract management modules (Contract Types, Approval Workflows, e-sign processes, associated document repository, Obligation Management, and Advanced Analytics) responsible for designing, configuring, and architecting complex product enhancements. * Design, configure, enhance, and support end-to-end solutions for indirect spend (Supplier Lifecycle Management, Contract Lifecycle Management, Sourcing, Requisitioning, Buying & Invoicing) and direct spend (Commerce Automation). * Manage master data—vendors, materials, and accounting data—in target applications. Configure complex approval workflows, tolerances, exception handling, and catalogs across multiple buying channels. * Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application and integration with SAP Ariba and S4 Hana/ECC systems and provided operational support. * Build and maintain operational and compliance reporting frameworks and analytics dashboards using application reporting tools, with working knowledge of integrations with SAP Datasphere and SAP Analytics Cloud (SAC).

• Evaluate operational feasibility through analysis, problem definition,

requirements gathering, and solution development. Provide functional leadership for quarterly product releases and feature upgrades. * Collaborate with enterprise architecture and infrastructure teams to ensure solutions meet security, quality assurance, and performance standards. * Maintain up-to-date architecture, design, and system documentation in SolMan or SharePoint; ensure adherence to development standards, methodologies, integration practices, and testing protocols (unit and UAT). * Provide L2/L3 production support, including root cause analysis, error handling, and performance optimization, and support change management processes using ServiceNow and SAP Solution Manager.

MINIMUM QUALIFICATIONS

* Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. * Plus 7 years of relevant work experience.

PREFERRED QUALIFICATIONS

* Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.

• Plus 9 years of relevant work experience.
• Apply knowledge of integration development using IDoc, cXML, SOAP/REST APIs,

and middleware technologies (SAP Integration Suite or PI/PO on BTP). Ensure clear and complete functional specifications for design, unit testing, and scalable, sustainable architecture for business transactions and data flows. * Preferred proficiency in SAP Joule AI/ML-based business use cases, algorithms, data structures, design patterns, and Python programming, with experience across frontend, backend, and cloud platform services.

KNOWLEDGE, SKILLS, AND ABILITIES

* Deep expertise in the iCertis Contract Lifecycle Management application and SAP Ariba On-Demand SaaS configurations, including SAP ECC/S/4HANA integrations and mobility solutions supporting Contract Lifecycle and Source-to-Pay business processes. * Strong documentation and communication skills, with the ability to articulate complex architectures and deliver technical guidance and presentations to senior business stakeholders while adhering to organizational policies and procedures. * Experience working within SAFe Agile 6 and Lean Portfolio Management methodologies; able to manage deadlines and understand end-to-end business operations and system requirements. * Experience preparing and migrating data to new SaaS environments while adhering to system specifications, information security standards (e.g., CRE (NS2), IAS/IPS for Active Directory and role-based access), and SOX/SOD compliance requirements.

ENVIRONMENTAL CONDITIONS/PHYSICAL DEMANDS

The salary/hourly range is $124,600.00 – $161,352.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. [ Requisition ID:165892 Work Arrangement:06-Onsite 4/5 Days Click here [ for more information about work arrangements at Amtrak. Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.