Scheduling / Dispatch Coordinator

Dispatch CoordinatorSERVPRO of Duncanville/DeSoto offers:Competitive compensationBenefitsCareer progressionProfessional developmentAnd more! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. The pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!Key responsibilities include:Dispatch and schedule restoration teams to incoming leads and projects in coordination with management teamReview and maintain the scheduling software so that appropriate teams are routed accordinglyPerform detailed and accurate data entryReceive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communicationsCollaborate and assist with other departments, as neededPosition requirements:High school diploma/GED (preferred)At least 2 years of customer service and/or office-related experiencePrior dispatch experience preferredAbility to multitask and to remain detail orientated while working in a fast paced environmentKnowledge of local geographical area is preferredMust be knowledgeable in relevant computer applicationsThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable lawCompensation: $23.00 - $27.00 per hour