GROCERY/ASST DEPT LEADER

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Assist the Department Manager in organizing work, filling department staffing needs, and training & scheduling associates so customers receive prompt, courteous service. Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions; be prompt, tactful, calm, courteous and professional in all interactions. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, ensuring proper accounting of products received and balance on hand in the Department Manager’s absence. Perform and direct others in pricing and displaying merchandise, maintaining proper signage, product rotation, freshness, quantity, quality, and space allocation. Engage and counsel associates in effective merchandising techniques, customer services, product presentation and promotional activities. Follow through on implementation of company programs and adherence to policies, especially in dress code, grooming, sanitation, and maintaining a harassment‑free workplace. Provide input on department budgets, goals and results to the Department Manager. Communicate and interact with associates and customers to create a positive impression. Maintain equipment and facilities safely and per company policies. Maintain floor, shelf and grocery areas clean to sanitary standards. Promote, communicate and implement company initiatives and process improvements to direct reports positively. Demonstrate aptitude to manage people and organize workloads. Perform any and all duties as assigned. Qualifications (Minimum) Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Ability to make intelligent decisions quickly. Able to handle stressful situations tactfully and calmly, making a positive impression on associates and customers. Possess skills for effective production, merchandising and customer services related to sale of merchandise. Understanding of all key components of department operations (people, merchandising, CAO, inventory management, shrink control, customer services, labor scheduling, expense control). Knowledge of applicable laws and regulations regarding employment practices, OSHA compliance. Qualified and able to operate power machinery and work with various tools: power jacks, box cutters, label guns, balers, compactors, etc. Desired Grocery retail work experience and/or backup manager experience. Past work record reflects dependability and integrity. #J-18808-Ljbffr